Job Description
E-commerce Assistant
Hayes, West London (Office-based)
Salary: £30,000 – £32,500
25 days Holiday
Private healthcare
Training & Development
We are working with a well-established and growing consumer brand looking to appoint an E-commerce Assistant to support the day-to-day running and performance of their online sales channels.
This is a fantastic opportunity for someone early in their digital career who is looking to gain hands-on experience across website management, online trading, and digital campaigns within a fast-paced environment.
The Role You will support the E-commerce team in delivering online sales growth, ensuring the website and digital channels are optimised, up to date, and performing effectively against key KPIs.
About You
1. Degree in E-commerce, Marketing, or a related field is essential
2. Strong interest / experience in ecommerce and digital trading
3. Highly organised with the ability to manage multiple tasks and deadlines
4. Strong attention to detail and understanding of website management
5. Confident communicator with good interpersonal skills
6. Strong copywriting skills with an eye for engaging content
7. Analytical mindset with good numeracy and IT skills
8. Experience with tools such as Google Analytics, OMS, or Salesforce is advantageous
Key Responsibilities
9. Own product listings end-to-end, including content, imagery, SEO, and merchandising
10. Monitor stock levels and maintain accurate website availability and lead times
11. Track and analyse ecommerce performance (conversion, AOV, revenue)
12. Optimise website performance using SEO and analytics insights
13. Support delivery of campaigns, promotions, and product launches
14. Create and manage content across websites, marketplaces, and affiliate channels
15. Oversee customer chat and ensure a high standard of online service
16. Collaborate cross-functionally to ensure accurate, on-brand digital content
Why Apply?
17. Opportunity to gain real responsibility and exposure within a growing ecommerce function
18. Work within a collaborative and commercially driven team
19. Excellent platform for career development within digital and ecommerce.
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