Job Description
Sales Order Processor
Location: Croydon (CR0) – Office Based
Salary: £24,000 – £26,000 per annum
Hours: Monday to Friday, 9:00 am – 5:30 pm (flexible for earlier start if needed)
*Sales Order Processing experience is a must for this role*
About Us:
We are a B2B supplier providing goods to commercial, industrial, manufacturing, and retail sectors. Our team is dedicated to delivering exceptional service and ensuring smooth order processing for our clients.
The Role:
We are looking for a proactive and detail-oriented Customer Services & Order Processor to join our team. This is a varied role where you will be the first point of contact for our customers and ensure their orders are processed accurately and efficiently.
Key Responsibilities:
* Placing manual orders onto the system
* Handling incoming calls and responding to live chat enquiries
* Packing items and arranging couriers for dispatch
* Providing excellent customer service and support
* Collaborating with internal teams to resolve queries promptly
What We're Looking For:
1. Previous experience in Customer Service and Sales Order Processing
2. Strong communication skills and a professional telephone manner
3. Ability to manage multiple tasks with at...