About DHL and IRM:
DHL Group, the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development; we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.
In Insurance & Risk Management (IRM) we focus on being trusted advisors by connecting with business colleagues and understanding their needs. We manage and mitigate risk and deliver quality insurance products and services to protect the company’s employees, assets and liabilities and to meet its contractual obligations to customers across the group. As our business keeps growing, we want you in our EMEA region.
Ready to immerse yourself in the exciting world of IRM? Join the team and bring your expertise on board! As part of the DHL Group, you will be working with a global network of IRM colleagues and benefit from a wide range of development opportunities.
We seek to fill a full-time, permanent position in EMEA, based in London, UK. Our office is located at 140 Fenchurch Street. This is a hybrid position with the possibility to work from home 1–2 days per week; however, an office-based presence is preferred.
Job Purpose:
As an Executive Assistant & Communication Manager, your primary responsibility will be to provide high-level, proactive executive support to the EVP of Global Insurance and Risk Management. You will play a critical role in ensuring the smooth and efficient operation of the EVP’s daily activities, managing complex calendars, coordinating meetings and travel, and handling confidential matters with professionalism and discretion.
In addition, you will lead and manage internal communications for the IRM team, helping to shape and share key messages, promote internal initiatives, and ensure alignment with business objectives, Group guidelines, and corporate communication standards.
Your tasks:
Executive Support (Primary Focus) :
Directly support EVP Global Insurance and Risk Management and provide ad-hoc support to team members as required
Manage day to day calendar(s) of senior management
Coordinates all aspects of executive level manager appointments, meetings, receptions, and conferences
Prepare and review materials and correspondence for meetings, townhalls, offsites
Assist with creation/modification of presentations, spreadsheets, and other various documents
Coordinate travel arrangements
Complete and submit expense reports for the executives
Handle confidential information with discretion and professionalism.
Assists in ad-hoc tasks and projects as needed
Communication Management :
Under general/ limited supervision, support delivery of internal communications processes and activities to communicate effectively with the organization
Provide timely and effective administrative support such as arranging meetings, developing agendas, etc. for communications programs
Perform administrative tasks such as research, data processing and validation, and documentation
Reconcile information for preparation of content and publishing periodicals, magazines, memoranda and leaflets
Generate standard content and material for internal communications such as newsletters, brochures, handbooks, etc. and manage web content
Administer internal communications channels and support timely distribution of material for internal communication such as newsletters, brochures, handbooks, conference and seminar materials, etc.
Follow and achieve compliance with established quality standards, and ensure proper usage of internal communications formats and media in line with corporate guidelines
Your profile:
Experience as an Executive Assistant with exposure to internal communications, ideally in an international or corporate environment
Background in insurance, banking, logistics, or a related sector is highly preferred
Strong organizational and time-management skills, with the ability to handle multiple priorities efficiently
Excellent written and verbal communication skills, with a professional and polished tone
High level of discretion and integrity when working with confidential information
Meticulous attention to detail, accuracy, and follow-through
Tech-oriented and confident using tools such as Microsoft Office (Word, Excel, PowerPoint, Outlook), SharePoint, and MS Teams
Experience managing complex calendars, coordinating travel, and preparing executive-level documents
Familiarity with internal communication platforms and content creation for newsletters, intranet, or similar
Communicative, innovative, and solution-focused, with a proactive and collaborative working style
We offer:
Great opportunity to work for the biggest logistics company in the world
International and virtual environment
Flexibility and great opportunity to learn
Tempting Compensation and benefits
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
If this is something you would like to do, don’t hesitate and start your application.
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