Workshop/ Bench Engineer
Salary £26,395 per annum
Training based at Welwyn Garden City AL7 - moving to Bedford Mid February 2026 - must be able to cover both locations initially
Monday to Friday - Full Time
Purpose of Job
Provide a workshop-based engineering role repairing, servicing and maintaining wheelchairs.
Main Duties and Responsibilities
Workshop Service
* Conduct repairs servicing and maintenance as directed by the Service Centre Manager/ Warehouse Supervisor/ Line Manager.
* Process all associated paperwork concerning repairs and servicing accurately on a daily basis.
* Ensure all warranty and scrap returns are labelled correctly and collated at the end of each day.
* Ensure infection control policy is followed at all times.
* Undertake Engineering work in terms of service and repairs, and refurbishment in accordance to prescription builds.
* Assist in clinical appointments with Healthcare professionals, for any repairs and servicing requirements.
* Undertake Admin duties as required.
* Ensure all parts used are allocated from Stores through Stores process.
* Strict adherence to Ross Care's operational procedures.
* Adhere to the House Keeping procedure in accordance to the RCQP.
* Maintain a professional approach in all aspects of the role at all times including appearance, paperwork, power tools and work bench station.
* Do the job right, on time, every time.
* To be fully accountable for all aspects of your role.
* Stocktake - to assist with annual and interim stocktakes as required.
* Communicate effectively with all Customers at all times and to inform all Customer's of relevant additional services from Ross Care as appropriate.
* To be fully accountable for all aspects of your role and maintain good communication throughout.
* Perform duties according to all Company policies, procedures and instructions.
Undertake the job in line with the Company appraisal competencies as follows
* Achieves business results and adds value to the Company
* Focuses on internal / external customers
* Builds and maintains effective teamwork with colleagues
* Embraces change and deals with ambiguity
Person Required
Skills
* Organised and can work to a plan
* Good communicator
* Must be able to fault find
* Neat and tidy writing
Knowledge
* Background and experience in mechanical or electrical engineering
Qualifications
* Full Driving Licence (Not essential)
* Ideally qualified to GCSE level / NVQ level 1 or equivalent.
* Satisfactory enhanced DBS disclosure
Other
* Training will be provided on wheelchair engineering
* Trustworthy and possess a clean or appropriate DBS record
Interested in this Workshop/ Bench Engineer role? Please submit your updated CV.
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