Position: Technical Lead – Fixed Digital Network Products
Location(s): Birmingham, Leeds, London, Manchester, Motherwell, Peterborough, Reading
Job Family: Digital & Technology
Job Type: Full Time
Posted Date: 12-May-2026
Key Responsibilities
* Provide technical leadership across the Fixed product domain, ensuring alignment to digital end‑state architecture and TMF‑aligned Lead‑to‑Cash and service orchestration processes.
* Guide technical design and operational decisions for Broadband, TV over XGSPON, DOCSIS and other Fixed network services.
* Quality‑assure technical designs, workflow automation and orchestration delivered through tools such as Itential, NSO, Appian and other internal tools.
* Actively participate in testing, proof‑of‑concepts and validating designs on SDN controllers such as Cisco NSO, providing actionable guidance to delivery teams.
Cloud & Automation Enablement
* Build, operate and optimise Fixed digital network products using cloud platforms.
* Identify opportunities to leverage automation, AI/ML and generative AI to create network plans, design artifacts or accelerate service delivery.
* Contribute to or lead initiatives on dark NOCs, closed‑loop automation and proactive operations.
Delivery Oversight & Supplier Governance
* Lead supplier delivery teams through KPIs and metrics, ensuring alignment with technical standards, security and domain strategy.
* Oversee the adoption of DevSecOps tooling and CI/CD practices across the Fixed domain.
* Drive cross‑team collaboration to ensure workflows, service orders and orchestration align with TMF frameworks.
Qualifications
* Strong network background with hands‑on experience in Fixed telecom protocols and standards (ERPS).
* Experience in network automation across plan/design/build and provisioning.
* Network knowledge and certification (CCNA/CCNP, Juniper JNCP, Nokia) advantageous.
* Experience in DevOps tooling, CI/CD and modern software engineering practices.
* Knowledge/familiarity of TM Forum framework for Naas.
* Experience leveraging generative AI to create network plans or design artifacts.
* Experience working on or delivering dark NOCs and closed‑loop automation.
* Familiarity with TSA regulations and measures.
Virgin Media O2 is an equal opportunities employer and we are working hard to remove bias and barriers for our people and candidates.
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