Job Description
Job Title: Account Manager
Location: Nottingham, Hybrid (3 days per week)
Salary: £35,000 (£45,000 OTE)
We're looking for a motivated Account Manager to join a growing, UK based IT provider based in the Nottingham area. This role is ideal for someone who enjoys building strong customer relationships, identifying growth opportunities, and acting as a trusted partner to clients.
As an Account Manager, you'll be responsible for managing and developing a portfolio of existing customers, ensuring high levels of satisfaction while driving revenue through upselling, cross-selling, and long-term account growth. You'll work closely with internal marketing and sales delivery teams to ensure clients receive outstanding service and value.
Key Responsibilities:
* Manage and develop a portfolio of client accounts, acting as the main point of contact.
* Build long-term relationships with customers, understanding their business needs and objectives.
* Identify opportunities to grow accounts through additional services, solutions, and renewals.
* Collaborate with internal teams to ensure successful delivery and ongoing customer satisfaction.
* Prepare and deliver account reviews, proposals, and commercial discussions.
* Forecast and track account performance, pipeline, and revenue against targets.
* Resolve issues effectively, ensuring a positive customer experience at all times.
About You:
* Previous experience in an Account Manager, Account Executive, or similar client-facing role.
* Strong communication and relationship-building skills.
* Commercially minded, with the ability to spot and develop growth opportunities.
* Organised, proactive, and comfortable managing multiple accounts simultaneously.
* Experience within IT, technology, or B2B services is advantageous but not essential.
What's On Offer:
* Hybrid working model (3 days per week in the office)
* Competitive salary based on experience
* Company pension scheme
* Opportunity to grow and progress within expanding business
Job Title: Account Manager
Location: Nottingham, Hybrid (3 days per week)
Salary: £35,000 (£45,000 OTE)
Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.
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