About the role
We are looking for a Shift Manager to join our Buffets department responsible for our catering stores warehouse and team of kitchen porters. Reporting to the Back of House Manager, the Hygiene & Warehouse Shift Manager will be responsible for ensuring daily duties are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team, and that team are in the right place at the right time to ensure we can manage food and equipment demands which fluctuate dependant on requirements whilst keeping standards high. You will support and coach the team to ensure they deliver a great experience and are also driving any key targets such as delivery timescales, cleanliness standards, all food safety and Health & Safety policies. You will carry out weekly stocktakes and spend time liaising with external suppliers and our Finance team, processing orders and invoices on our in-house systems. This is a supportive role within the Buffets department however at times you will spend time supporting the wider resort teams for moving items around the resort and when our resort hosts conference breaks. This role covers a 40 hour, 5-day working week over 7 days, so flexibility is very important. Shift times range between 6am - 9pm. As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. About You About You We are looking for a leader with experience from within a food environment that can support the team to deliver fantastic service. Ultimately putting the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience. You should have previous experience in leading a team within a restaurant, kitchen or food warehouse environment, where a balance of accuracy and quality is important. You should be confident to direct and respond in any situation whilst delivering consistent brand standards. The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day. A valid forklift license would be advantageous.