Job Title: Restaurant Performance Director (Hiring Immediately), Norwich
Client: Wagamama
Location: Norwich
Job Category: Other
EU work permit required: Yes
Job Views:
2
Posted:
08.05.2025
Expiry Date:
22.06.2025
Job Description:
General Manager | Full Time
At Wagamama, with over 165 restaurants, we celebrate individuality and diversity. We value personality over perfection — be yourself, be Wagamama. We are looking for a General Manager to lead our team and continue our mission to nourish both body and soul.
The Role:
As a General Manager, you will inspire your team to deliver exceptional guest experiences, uphold high standards, and drive restaurant performance. You will coach and develop your team to reach their full potential while achieving outstanding results.
Requirements:
* Prioritize creating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. Provide excellent training, coaching, and mentorship to develop emerging leaders.
* Dedicate yourself to delivering excellent guest experiences, ensuring every interaction reflects exceptional service, supported by your team's skills and mindset.
* Possess strong financial skills, including budgeting, inventory management, labor management, and strategic marketing. Use data analysis to inform business decisions and foster continuous improvement.
* Focus on team building and development, from recruitment to ongoing growth, fostering personal and professional development.
* Care about creating an inclusive environment where team members feel respected and belong, enabling them to thrive in their roles and careers.
* Be a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.
What’s in it for you:
* Bonus scheme – up to £8,000 annually
* Access up to 30% of your earnings before payday with Wagestream
* Private medical insurance
* Free food on shift from our menu, plus 50% off outside work for friends and family
* Industry-leading family-friendly policy (26 weeks full pay + 13 weeks half pay for expectant or adopting parents)
* Be the first to try our new menus
* Wagamama parties with VIP guests throughout the year
* Recognition as a nationwide 'Love Above the Door' legend
Additionally, we offer pension schemes, holiday leave, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.
Be you, be Wagamama
Wagamama is proudly part of the Disability Confident scheme.
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