Are you passionate about pets and providing exceptional customer service? We are looking for enthusiastic individuals to join our team as Store Colleagues, where your role will be at the heart of our pet care centres.
You will play a vital part in ensuring our customers have an outstanding experience that sets us apart and fosters loyalty to our great brands.
Minimum requirements: work a minimum of four days per week, including one weekend day. Shifts will be scheduled between 7:00 am and 8:00 pm.
Key Responsibilities
* Outstanding Customer Service: Provide personalised and attentive service, ensuring every customer feels appreciated and understood.
* Strong Communication Skills: Proficient verbal and written communication to engage customers and convey information clearly.
* Effective Problem‑Solving: Address customer questions and resolve issues quickly and efficiently.
* Eagerness to Learn: Demonstrate a keen interest in ongoing learning and professional development.
* Target Focus: Recognise the importance of setting and achieving targets in a retail setting to enhance business performance.
* Teamworking: Value collaboration and teamwork in providing excellent customer service and achieving Pet Care Centre goals.
* Flexibility: Work shifts that may include evenings, weekend days and some bank holidays.
Benefits
* Attractive rates of pay
* Paid holidays
* Additional leave for birthdays and special occasions
* 20% colleague discount in Stores
* Discretionary annual bonus scheme
* Access to other discounts and benefits
* Opportunity to do charity work in your local community
* Career progression
At Pets at Home, everything we do is about understanding and caring for pets. We embrace people from all walks of life and celebrate difference, encouraging our people to be their best selves to create a better world for Pets, our Planet, and People.
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