Senior Complaint Handler
Posted on 10 Mar 2026
* To be advised
* Permanent, Full Time
* Closing in 20 days
* Barclays Bank PLC
Join us at Barclays as a Senior Complaints Handler. In this role you will be supporting the customer care team and handling customer needs/requests through effective communication and attention to detail.
Some essential skills you will need to be successful in the role of Senior Complaints Handler are:
* Previous banking experience.
* Strong written communication skills.
* Have a proven track record of providing a best-in-class service and client experience.
* Previous experience of complaints handling and understanding procedures.
* Excellent time management and the ability to prioritise tasks efficiently.
* Self-motivated and proactive approach to work with a strong drive.
You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job specific technical skills.
To apply - https://barclays.wd3.myworkdayjobs.com/External_Career_Site_Barclays/job/Isle-of-Man-Eagle-Court/Senior-Complaint-Handler_JR-0000090203
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