About Us:
We are a well-established home care provider delivering high-quality care to clients across Harlow and Epping. With a strong local presence and a growing client base, we’re looking for an experienced and motivated Registered Manager to lead the service—with the support of a dedicated Care Coordinator.
The Role:
As the Registered Manager, you will oversee and drive the operational and regulatory performance of the service. You’ll be supported by a Care Coordinator to ensure the smooth day-to-day delivery of care and rota management.
Key Responsibilities:
Oversee the delivery of care across Harlow and Epping
* Ensure full compliance with CQC standards and lead on quality audits
* Line-manage the Care Coordinator and wider care team
* Support recruitment, retention, and training of care staff
* Manage safeguarding concerns and ensure all incidents are properly handled
* Liaise with local authorities and commissioners
* Promote a culture of excellence and accountability within the team
You Must Have:
* Minimum 2 years’ experience as a Registered Manager in domiciliary care
* NVQ Level 5 in Leadership & Management (or willing to complete)
* Strong working knowledge of CQC regulations and standards
* Confidence in managing teams, rotas, and audits
* A genuine passion for providing outstanding home care
* A full driving licence and the ability to travel locally
What You’ll Get:
* Competitive salary (dependent on experience)
* Supportive Nominated Individual and operational input when needed
* Dedicated Care Coordinator to assist you from day one
* The chance to grow and shape a service with autonomy
* A values-led organisation with a loyal client base
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