Scheduling Coordinator Want a role where your organisation skills keep projects moving and customers happy? Join a busy operations team as a Scheduling Coordinator, planning daily engineering visits for installations and break-fix work, keeping everyone informed, and making sure jobs land on time. What you’ll do * As a Scheduling Coordinator, own the engineer schedule for installs and break-fix, planning daily, weekly and monthly activities to meet SLAs. * Allocate the right engineer to the right job and track progress with scheduling and tracking tools, checking in through the day. * Be the single point of contact for customers, sharing updates and rearranging visits when plans change - your role as a Scheduling Coordinator is key to keeping projects running smoothly. * Prepare and manage permits and RAMS, making sure documentation is accurate and compliant. * Book accommodation for the engineering team when needed. * Keep records tidy, maintain logs and produce regular status and resource reports. * Review monthly timesheets, flag discrepancies, and handle fixed penalty fees, ensuring everything is accurate from a Scheduling Coordinator perspective. What you’ll bring * Experience in scheduling, dispatch or logistics within an engineering, technical or field-service setting - ideally already in a Scheduling Coordinator or similar role. * Confident communicator who can keep engineers and customers on the same page. * Strong organisation and multitasking skills in a fast-moving environment. * Comfortable with scheduling software, tracking tools and Microsoft Office. * Accuracy with permits and compliance documentation, plus a proactive, problem-solving mindset. Nice to have * Background in project delivery or field operations within engineering or tech. * Familiarity with industry standards around permits and RAMS. Why this role * Real impact on day-to-day delivery and customer experience. * Close-knit operations team with clear processes and plenty of variety. * Stable, office-based role in Sale with visibility across the business - perfect for a Scheduling Coordinator who enjoys making a difference. Job titles that also fit for search Scheduling Coordinator, Engineering Dispatcher, Field Service Scheduler, Service Coordinator, Resource Planner, Works Planner, Maintenance Scheduler, Service Desk Scheduler. How to apply Send your CV highlighting your scheduling or dispatch experience, examples of managing RAMS and permits, and the tools you’ve used for planning and tracking. Shortlisted applicants will be contacted quickly