Hours: Full time or part time (minimum 0.6 FTE / 22.2 hours over 3 days a week) Purpose of the post The Data and Insight team sits with the Operational Delivery Directorate of the IMA. The Team leads on ensuring the effective processing of data and information to inform the actions taken by the IMA to ensure the delivery of commitments to citizens’ rights under the agreements. Delivering reports and recommendations which influence how the IMA ensures rights are upheld or influences change to protect rights is key. The team is also responsible for reviewing complaints about the delivery by the UK government and public authorities of the above commitments to citizens’ rights, including residency; social security; reciprocal healthcare; mutual recognition of professional qualifications and other economic rights. The team is primarily responsible for: Gathering timely, relevant and credible intelligence from a wide range of sources. Working with colleagues across the IMA to identify key information and material to build evidence of the external picture of potential issues with stakeholders, government departments and public authorities. Working with colleagues across the IMA to effectively develop insights and reports, adopting analytical techniques, making recommendations on a complex, challenging and wide-ranging area of citizens’ rights to inform key decision makers across the IMA. Influencing the development of the Case Management System and other relevant technological tools. The Senior Intelligence Analysis Manager will report to the Head of Data and Insight and will be responsible for managing data processing, producing reports and making recommendations on a complex, challenging and wide-ranging area of citizens’ rights. The work will involve engagement with a range of stakeholders, both internal and external to the IMA. The post-holder will work closely with the Compliance and Inquiry team in the Operational Delivery Directorate, as well as with other teams across the IMA, to establish and maintain effective and consistent processes and decision making, to deliver high quality outcomes on behalf of effected citizens. Delivery of results through collaboration with others is key. The post holder will maintain effective internal partnerships and relationships, and influence others when divergent and conflicting views occur. The ability to effectively inform timely and accurate decision-making is key to the success of the role. This is a unique opportunity to influence and shape the way citizens’ rights are protected in our national, social and economic landscape. Responsibilities Develop and maintain a strong understanding of the citizens’ rights and who falls within scope of the agreements, to support IMA decision making. Take an active and collaborative role ensuring the IMA collects appropriate data and information by managing the development of IMA data and information processes and technological tools. Oversee the development of intelligence relating to potential issues affecting the delivery of citizens’ rights, identifying key information and material relevant to the IMA, including published material, information from public authorities, citizens or interest groups, and conduct surveys. Work closely with the Head of Data and Insight and wider IMA colleagues to assess intelligence, identify potential breaches in the delivery of citizens’ rights, reporting and make recommendations to IMA decision makers; Work closely with the Head of Data and Insight, and wider IMA colleagues, to develop purposeful insights and reports, making justified recommendations in relation to the UK Government’s and public authorities’ delivery of citizens’ rights to inform wider IMA strategy; Influence and demonstrate subject matter expertise, to assist the work of staff across the IMA, working across IMA directorates to deliver positive outcomes on behalf of citizens. Line management responsibility, developing IMA analytical capability through identifying and arranging training opportunities for direct reports and managing task allocation; The duties/responsibilities listed above describe the post and are not intended to be exhaustive. The Job Holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under Job Evaluation and shall be discussed in the first instance with the Job Holder. Essential Skills A high performing, collaborative and supportive member of a team, with strong judgement, line management skills, and decision making; Demonstrable experience of using intelligence to generate products which effectively inform organisational decision-making. High quality oral and written communication skills with the ability to influence a wide range of stakeholders, including working with senior leadership. Demonstrable experience of developing and mainting strong professional relationhips by directly addressing expectations and requirements for timely and successful outcomes; Ability to identify, secure and analyse information of value; Strong experience of interpreting complex data to support the successful operational delivery; Ability to effectively monitor and improve how data is managed within the team using appropriate tools and following organisational data governance policies; Demonstrable experience of planning and delivering, with an ability to problem solve and make sound recommendations; Proven ability to proactively identify efficiencies for the team and wider organisation and convert ideas into action; Expertise in Intelligence and/or a willingness to undertake Intelligence training; Behaviours We'll assess you against these behaviours during the selection process: Seeing the Big Picture (Lead Behaviour) Working Together Delivering at Pace Communicating and influencing Including a technical activity to assess the behaviour: Making Effective Decisions Oriau : Llawn amser neu ran amser (lleiafswm 0.6 FTE / 22.2 awr dros 3 diwrnod y wythnos) Diben y swydd Mae’r Tîm Data a Gwybodaeth yn rhan o Gyfarwyddiaeth Cyflawni Gweithredol yr IMA. Mae’r Tîm yn arwain y gwaith o sicrhau bod data a gwybodaeth yn cael eu prosesu’n effeithiol fel sail i’r camau a gymerir gan yr IMA i sicrhau bod ymrwymiadau i hawliau dinasyddion yn cael eu cyflawni o dan y cytundebau. Mae darparu adroddiadau ac argymhellion sy’n dylanwadu ar sut mae’r IMA yn sicrhau bod hawliau’n cael eu cynnal neu’n dylanwadu ar newid i ddiogelu hawliau yn allweddol. Mae'r tîm hefyd yn gyfrifol am adolygu cwynion am y ffordd mae Llywodraeth y DU ac awdurdodau cyhoeddus yn cyflawni’r ymrwymiadau uchod i hawliau dinasyddion, gan gynnwys: preswyliaeth; nawdd cymdeithasol; gofal iechyd cyfatebol; cydnabyddiaeth gilyddol o gymwysterau proffesiynol, a hawliau economaidd eraill. Mae’r tîm yn bennaf gyfrifol am: Casglu gwybodaeth amserol, berthnasol a chredadwy o amrywiaeth eang o ffynonellau. Gweithio gyda chydweithwyr ar draws yr IMA i ganfod gwybodaeth a deunydd allweddol i adeiladu tystiolaeth o’r darlun allanol o broblemau posibl gyda rhanddeiliaid, adrannau’r llywodraeth ac awdurdodau cyhoeddus. Gweithio gyda chydweithwyr ar draws yr IMA i ddatblygu gwybodaeth ac adroddiadau’n effeithiol, mabwysiadu technegau dadansoddi, gwneud argymhellion ar faes cymhleth, heriol ac eang o hawliau dinasyddion er mwyn rhoi gwybod i’r rhai sy’n gwneud penderfyniadau allweddol ar draws yr IMA. Dylanwadu ar ddatblygiad y System Rheoli Achosion ac offer technolegol perthnasol eraill. Bydd yr Uwch-reolwr Dadansoddi Gwybodaeth yn adrodd i’r Pennaeth Data a Gwybodaeth a bydd yn gyfrifol am reoli prosesu data, cynhyrchu adroddiadau a gwneud argymhellion ar faes cymhleth, heriol ac eang o hawliau dinasyddion. Bydd y gwaith yn cynnwys ymgysylltu ag amrywiaeth o randdeiliaid, yn fewnol ac yn allanol i’r IMA. Bydd deiliad y swydd yn gweithio’n agos gyda’r tîm Cydymffurfio ac Ymchwilio yn y Gyfarwyddiaeth Cyflawni Gweithredol, yn ogystal â gyda thimau eraill ar draws yr IMA, i sefydlu ac i gynnal prosesau a phenderfyniadau effeithiol a chyson, i gyflawni canlyniadau o ansawdd uchel ar ran dinasyddion yr effeithir arnynt. Mae hi’n allweddol cyflawni canlyniadau drwy gydweithredu ag eraill. Bydd deiliad y swydd yn cynnal cysylltiadau a phartneriaethau mewnol effeithiol ac yn dylanwadu ar eraill pan fydd safbwyntiau gwahanol a chroes. Mae’r gallu i gyfrannu at benderfyniadau amserol a chywir yn effeithiol yn allweddol i lwyddiant y rôl. Mae hwn yn gyfle unigryw i lunio ac i ddylanwadu ar y ffordd mae hawliau dinasyddion yn cael eu diogelu yn ein tirwedd economaidd a chymdeithasol genedlaethol. Cyfrifoldebau Datblygu a chynnal dealltwriaeth gadarn o hawliau dinasyddion a phwy sy’n dod o fewn cwmpas y cytundebau, i gefnogi penderfyniadau’r IMA. Cymryd rôl weithredol a chydweithredol gan sicrhau bod yr IMA yn casglu data a gwybodaeth briodol drwy reoli’r gwaith o ddatblygu prosesau data a gwybodaeth ac offer technolegol yr IMA. Goruchwylio’r gwaith o ddatblygu gwybodaeth sy’n ymwneud â materion posibl sy’n effeithio ar gyflawni hawliau dinasyddion, gan nodi gwybodaeth a deunydd allweddol sy’n berthnasol i’r IMA, gan gynnwys deunydd wedi’i gyhoeddi, gwybodaeth gan awdurdodau cyhoeddus, dinasyddion neu grwpiau buddiant, a chynnal arolygon. Gweithio’n agos gyda’r Pennaeth Data a Gwybodaeth a chydweithwyr eraill yn yr IMA i asesu gwybodaeth, canfod achosion posibl o dorri hawliau dinasyddion, adrodd a gwneud argymhellion i lunwyr penderfyniadau’r IMA; Gweithio’n agos gyda’r Pennaeth Data a Gwybodaeth, a chydweithwyr eraill yn yr IMA, i ddatblygu gwybodaeth ac adroddiadau pwrpasol, gan wneud argymhellion y gellir eu cyfiawnhau mewn perthynas â sut mae Llywodraeth y DU ac awdurdodau cyhoeddus yn cyflawni hawliau dinasyddion er mwyn cyfrannu at strategaeth ehangach yr IMA; Dylanwadu ar arbenigedd pwnc a’i arddangos, er mwyn helpu gwaith staff ar draws yr IMA, gan weithio ar draws cyfarwyddiaethau’r IMA i sicrhau canlyniadau cadarnhaol ar ran dinasyddion. Cyfrifoldeb rheolwr llinell, datblygu gallu dadansoddol yr IMA drwy ganfod a threfnu cyfleoedd hyfforddi ar gyfer is-weithwyr uniongyrchol a rheoli’r gwaith o ddyrannu tasgau; Mae’r dyletswyddau/cyfrifoldebau a restrir uchod yn disgrifio’r swydd ac ni fwriedir iddynt fod yn hollgynhwysfawr. Mae disgwyl i ddeiliad y swydd dderbyn addasiadau rhesymol a thasgau ychwanegol sydd ar lefel debyg a allai fod yn angenrheidiol. Os bydd addasiadau sylweddol, mae’n bosibl y bydd angen ystyried y swydd unwaith eto o dan y cynllun Gwerthuso Swydd, a thrafodir hynny â deiliad y swydd yn y lle cyntaf. Sgiliau Hanfodol Aelod cydweithredol, cefnogol ac sy’n perfformio’n dda mewn tîm, gyda barn gref, sgiliau rheoli llinell, a gwneud penderfyniadau; Profiad amlwg o ddefnyddio gwybodaeth i gynhyrchu cynnyrch sy’n cyfrannu’n effeithiol at benderfyniadau’r sefydliad. Sgiliau cyfathrebu llafar ac ysgrifenedig o safon uchel gyda’r gallu i ddylanwadu ar ystod eang o randdeiliaid, gan gynnwys gweithio gydag uwch arweinwyr. Profiad amlwg o ddatblygu a chynnal cysylltiadau proffesiynol cryf drwy fynd i’r afael yn uniongyrchol â disgwyliadau a gofynion ar gyfer canlyniadau amserol a llwyddiannus; Gallu adnabod, diogelu a dadansoddi gwybodaeth werthfawr; Profiad cryf o ddehongli data cymhleth i gefnogi’r gwaith o gyflawni’n llwyddiannus; Gallu monitro a gwella’n effeithiol sut mae data’n cael ei reoli o fewn y tîm gan ddefnyddio offer priodol a dilyn polisïau llywodraethiant data’r sefydliad; Profiad amlwg o gynllunio a darparu, gyda’r gallu i ddatrys problemau a gwneud argymhellion cadarn; Gallu amlwg i fynd ati’n rhagweithiol i ganfod arbedion effeithlonrwydd ar gyfer y tîm a’r sefydliad ehangach a throi syniadau’n gamau gweithredu; Arbenigedd mewn Gwybodaeth a/neu barodrwydd i ymgymryd â hyfforddiant Gwybodaeth; Ymddygiadau Byddwn yn eich asesu yn erbyn yr ymddygiadau canlynol yn ystod y broses ddethol: Gweld y Darlun Mawr (Prif Egwyddor) Cydweithio Cyflawni'n Gyflym Cyfathrebu a dylanwadu Gan gynnwys gweithgaredd technegol i asesu’r ymddygiad: Gwneud Penderfyniadau Effeithiol