About The Role
Apply (by clicking the relevant button) after checking through all the related job information below.
Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Energy, were enabling the energy essential to support our lives.
We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.
This role will be within our Metering team, youll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters.
Our meter readers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored.
Want to come and be a part of it?
What will you be doing?
Are you ready to take on a leadership role in our Revenue Protection business? This role is a full time office based role. As a Team Manager, you'll inspire and guide a team of Operations Coordinators, ensuring excellence in service delivery to our clients. Can you thrive in a fast-paced environment while collaborating with Field Managers and the Senior Leadership Team to achieve business objectives?
Your responsibilities will include coaching and training your team, staying compliant, and driving innovation in processes. Do you have what it takes to manage performance, allocate resources effectively, and maintain high client standards? With your strong leadership, analytical mindset, and people management skills, you'll play a vital role in fostering team success and continuous improvement.
Are you up for the challenge? Join us and make a difference
What youll bring? Previous experience of managing an office-based workforce such as a call center environment
Knowledge of OFGEM standards is an advantage but not essential
The ability to coach and develop others who are developing new skills and competencies
Whats in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme
Online GP service, 24 hours a day, 365 days a year
Employee assistance programme
My Rewards portal, access to 1000s of retail discounts
Life assurance
Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave
Reward and recognition scheme
In addition, this role offers; 25 days plus bank holiday
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet
Were open and seek new and better ways of exceeding expectations
Were together and as one team; the whole is greater than the sum of the parts
Were ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
Its an exceptional time to be a part of M Group.
Please note:Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3 rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
#MGroupE #LI-DA1
TPBN1_UKTJ