Gradwell Park is looking for a Hospitality Assistant to work Saturdays within our onsite restaurant/bar. The ideal candidate will have a passion for customer service and a genuine desire to enhance the dining experience for our residents.
As a Hospitality Assistant in our retirement village, you will play a key role in ensuring that our residents receive exceptional service during meal times.
We pride ourselves on offering excellent service and creating a warm and inviting atmosphere for our residents.
Responsibilities:
* Greet residents warmly as they arrive at the dining area
* Assist residents with seating and provide menus
* Take food and beverage orders accurately and efficiently
* Serve meals and beverages in a timely manner
* Ensure that residents' dietary preferences and restrictions are accommodated
* Clear tables and reset them for the next service
* Provide friendly and attentive service to residents throughout their meal
* Collaborate with kitchen staff and other waitstaff to ensure smooth operation of the dining area
* Handle residents' concerns or special requests with professionalism and courtesy
* Maintain cleanliness and organisation in the dining area
Requirements:
* Previous experience in a hospitality setting or in a customer service role preferred
* Excellent communication and interpersonal skills
* Ability to multitask and work efficiently in a fast-paced environment
* Strong attention to detail
* Compassionate and patient demeanour
* Knowledge of food safety and sanitation guidelines
* Must be over 18 years old
In return we offer a number of benefits including, pension scheme, enhanced annual leave, birthday leave, rewards schemes, volunteering and wellbeing days and much more!