Job overview
So many people want to join us to work as a Porter, we want the very best. As a porter, you play such an invaluable role supporting the day to day running of our hospital.
You will help directly with supporting patients moving to different parts of the hospital, often when they are at their most vulnerable. You’re reassuring and friendly demeanour can really make a difference to the patient experience.
It’s not simply transporting patients between different wards and departments, it also includes a variety of other duties such as sample collection, the transportation of linen, removal of domestic and clinical waste, postal services, security duties and driving duties.
It's a busy and active role and extremely satisfying and fulfilling. We are a 24/7, 365 days a year service, completing up to 15,000 tasks a month.
You will join a dedicated and professional Portering team that work hard together to deliver an efficient service that we are extremely proud of.
To find out more about the role, watch a short video from Jake, one of our very own porters: (opens in new tab)
Main duties of the job
To provide a comprehensive front-line support service to all wards and departments within the Trust. You will be responsible for supporting patient transfers, carrying out all general Portering duties, occasional ad hoc driving requests and assisting with security issues as required.
You will demonstrate a consistently high standard of professionalism, must be flexible in approach and able to use own initiative to plan workload and resolve problems.
Working for our organisation
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
Detailed job description and main responsibilities
1. Communicate verbally with the portering supervisor and colleagues by phone and radio and through written procedures, ensuring an effective exchange of information regarding Portering tasks and service needs.
2. Communicate with a range of clinical and non-clinical staff, patients, and visitors to understand patient needs and other requirements regarding portering duties.
3. Identify and act upon any potential risks or hazards within the working environment.
4. Assist Emergency Department colleagues in the event of a contamination incident, including erecting the decontamination tent.
5. Maintain and develop own competence for the Portering role.
Person specification
Qualifications
Essential criteria
6. Basic level of education in literacy & numeracy
7. Full UK driving licence
Knowledge
Essential criteria
8. Previous experience of working with the public
Desirable criteria
9. A basic understanding of the role of a porter in a healthcare setting
10. Proficient in using a PC, software, and systems
11. Experience of Manual Handling Techniques
12. Health & Safety Awareness