Store Manager – Wembley
40 hours per week.
At Toolstation, we're not just interested in what you can bring to us today. We're also interested in developing your talents so you can grow with our business and become one of our leaders of tomorrow.
Delivering an outstanding customer proposition. This isn’t your average retail role. It’s much more than an average Store Manager job. Of course, you’ll manage the branch, but you’ll also be serving customers, checking deliveries, picking items from the warehouse and stocking shelves. It can be hot in the summer and cold in the winter, but if you take real pride in leading and motivating a team to achieve great things, our customers will notice and love us all the more for it.
Responsibilities
* Deliver great service: ensuring your team provides a great customer experience and drives sales through service.
* Muck in: help the team get the job done by checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning and putting orders together.
* Inspire: encourage a positive mindset, build a culture of feedback, praise and recognition.
* Ask questions and build relationships: support the team’s development and future business growth; ensure customers leave with everything they need.
* Lead from the front: coach, motivate, engage your team and create a great place to work where engagement is key.
* Build a fun working environment: maintain product availability and high branch standards; make the branch someplace everyone loves to work.
* Hard work and passion: be dedicated to leading a team to deliver sales through superb customer service and amazing results.
* Love of teamwork: be happy to muck in and develop future leaders.
* Customer focus: keep the customer at the heart of everything you do.
* Resilience: demonstrate relentless determination to achieve results and coach your team to deliver.
* Flexibility: be there when your team needs you, understand priorities and plan effectively.
You’ll find every opportunity to be yourself and bring your personality and potential to work, plus many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. You will be supported all the way with training and development, including access to our very own Toolstation Academy programmes.
Benefits
* 22 days’ holidays + Bank Holidays
* Company pension scheme and life assurance
* Bonus scheme
* Cycle to work scheme
* Save and buy as you earn
* 20% discounts across all Travis Perkins companies
* Financial education and support
* Recognition awards and discounts at over 1,000 other retailers
About Toolstation
We are one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. Trade, home improvers and self-builders all trust us to deliver more than tools. Our store expansion programme and the size and diversity of our Group mean we always have opportunities for ambitious people who want to grow with us.
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