Head of Ecommerce
D2C Consumer Goods Scale Up
Remote (UK based)
£60,000 - £75,000
Our client, a high-growth D2C Consumer Goods brand is hiring for a brand new role on their team, a Head of Ecommerce. Up until now they've had no one internally looking after the website, so this is a unique and exciting opportunity for someone wanting to come in and make an impact!
About the Role:
* Oversee and lead ecommerce performance for their UK market, ensuring seamless user experiences.
* Own website trading, focusing on conversion rate optimisation (CRO), lifetime value (LTV), and average order value (AOV).
* Lead and collaborate on customer journey improvements, enhancing site navigation, PDP's and collection.
* Oversee on-site strategy, including promotions and performance-enhancing content.
* Utilise data analytics to drive insights, reporting to senior leadership on key performance metrics.
* Collaborate with cross-functional teams, including marketing, design, and development, to maximise website effectiveness.
* Lead website funnel testing and optimise customer journeys.
* Monitor commercial performance, analyse KPIs, and recommend actionable insights to drive growth.
* Manage and mentor a team of 3 including an SEO & Content Manager, UX Designer and CRO Manager.
About You:
* Proven experience in ecommerce management in a high-growth ecommerce business.
* Strong background in direct-to-consumer (D2C) or subscription businesses.
* Lots of ideas, loves website optimisation and testing.
* Hands-on experience in CRO, UX/UI principles, and web analytics.
* Financially savvy and highly analytical, with a track record of revenue growth.
* Ability to thrive in a fast-paced, scale-up environment.
* Skilled in managing diverse, cross-functional stakeholders.
Benefits:
* Flexible working
* Life assurance (3x annual salary)
* Enhanced maternity/paternity pay
* Free weekly lunches
* A pet-friendly office
* Company social events
* Product discounts
Apply now or send your CV to laura@3search.co.uk