Job Description
Organisation: Leicestershire County Council
Work Location: County Hall, Glenfield, Leicestershire, LE3 8RJ
Worker Category: Hybrid Worker
Salary: £39,939 to £42,699 per annum (pro-rata for part time)
Working Hours: 18.5 hours per week
Contract Type: Permanent
Closing Date: 23rd November 2025
Interview Date(s): Week commencing 8th December 2025
Do you have a background in Occupational Therapy and looking for a rewarding career where you can make a difference?
Would you like to make important decisions that could help to improve the life of an elderly or disabled person?
About the Role
There are 2 Part time posts available (18.5 hours per week). The post holders will support the high-quality delivery of the Blue Badge and Concessionary Travel assessment service, and will be responsible for processing Blue Badge appeals. The role will involve reviewing written information from a range of sources, as well as carrying out telephone or face-to-face mobility assessments with Blue Badge applicants if required, and then be able to make informed decisions against eligibility criteria. The post holders will also lead on resolving queries, disputes and complaints relating to eligibility for Blue Badges and Concessionary Travel Passes, as well as completing statutory performance reports for these service areas.
About You
To apply for this post, you must:
* Have a degree in Occupational Therapy or equivalent qualification e.g. Diploma of the College of Occupational Therapists, as well as maintaining a registration with the Health Professions Council or equivalent
* Be able to use own initiative to plan and prioritise work, proactively manage a caseload and to set (and work to) clear objectives, plans, targets and deadlines
* Be able to understand and review a range of qualitative medical and non-medical information, that will enable you to formulate and demonstrate clear and accurate decision making in line with eligibility criteria
* Be able to produce, maintain and provide detailed letters, reports and case papers, and be able to confidently present at panels/hearings if required
* Be skilled in written and verbal diplomacy, have excellent inter-personal skills and the confidence to manage conflict and disagreement, and being appropriately assertive
* Be able to work well individually and collaboratively in partnership, as well as work effectively as part of a team
* Hold a full Driving Licence and have access to a vehicle to use on Council business
You must also have an understanding of, and commitment to, equality, diversity and inclusion.
In addition, we expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the interview process.
Reasonable adjustments will be considered for applicants with a disability.
Interested in Flexible Working?
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.
Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.
For more information or an informal discussion, please contact:
Bhavesh Mistry
Telephone:
Email:
How to Apply
To apply for this job, please click on the apply button. You will need to upload your CV and supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. Your supporting statement should be no longer than 500 words. For more information, see the How to Apply section on our career site.
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity, and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services, we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning select option 2) or raising a ticket via our online portal:
By applying for this post, you agree to our Terms and Conditions.
About Us
About Leicestershire County Council
Leicestershire County Council is a Disability Confident, Menopause Friendly, Mindful Employer, Fostering Friendly, Forces Friendly, and Cycle Friendly organisation. In August 2021, we also signed up to the Race at Work Charter. We are strongly committed to promoting equality and opportunity, championing employee wellbeing and investing in staff training and development.
Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire.
For further information on what it's like to work for us and the benefits we offer, please refer to the following:
Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us