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Close to Newbury
Offering a Basic of £24,000 – OTE of £28,000 upwards
An exciting opportunity has arisen to join a prestigious dealership seeking a Service Administrator in the Newbury area. You will be in a busy dealership; please see below for key responsibilities:
* Providing an immediate Sandown experience to the customer
* Handling booking calls or enquiries directly from customers when required
* Meeting and greeting customers into the department
* Preparing handover/WIP/job packs for all service customer bookings
* Managing and amending future bookings as needed
* Selling service plans to service customers
* Assisting with the sale of smart body repairs to service customers
* Supporting the Service Team Managers (STMs) with administration tasks
* Supporting the Customer Relations Centre (CRC) staff as required
* Providing sickness/holiday cover for STMs
* Collaborating with other departments to enhance the customer experience
Hours of work: Monday to Friday, 08:00 – 18:00. One late shift per week until 18:30. Total hours per week: 45.5.
Saturday work: 09:00 – 14:00 on a rota basis, with hours paid as additional hours.
Do you have previous main dealership experience? Have you worked in the Aftersales department before?
If you have experience in this sector, then this opportunity could be for you!
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