Rental Manager
Washington, NE38 7LW
Up to £40,000 DOE
Full-time | Permanent
About the Role
Were seeking a hands-on and commercially focused Rental Manager to oversee all aspects of our equipment rental operations. This is a key role responsible for optimising asset utilisation, driving customer satisfaction, and contributing to revenue growth.
Key Responsibilities
Fleet Management
Oversee a range of rental assets (tools, pumps, lighting, safety gear, coating systems)
Coordinate inspections, servicing, repairs, and replacements
Ensure full compliance with health & safety and regulatory standards (PUWER, LOLER, ATEX)
Rental Operations
Manage end-to-end rental transactions from enquiry to return
Maintain contracts, pricing, and rental terms in line with business strategy
Schedule logistics for asset mobilisation, delivery, and collection
Customer Management
Act as the main contact for rental customers, ensuring fast resolution of queries
Build and maintain strong client relationships to secure ongoing business
Understand and respond to unique project requirements
Team Leadership
Lead rental coordinators and technicians
Work closely with Sales, Procurement, and Warehouse teams for seamless service delivery
Train staff on safe handling and use of equipment
Commercial Focus
Monitor rental KPIs (utilisation, availability, downtime, revenue)
Support forecasting and budgeting for rental services
Recommend fleet upgrades and new equipment investments
Requirements
3+ years of experience in rental management, industrial equipment, or fleet operations
Strong understanding of tools and industrial equipment
Familiarity with asset tracking systems or rental management software
Excellent organisational, leadership, and communication skills
Knowledge of PUWER, ATEX, or inspection frameworks is a plus
Full UK driving licence (essential)
Desirable
HNC/HND or equivalent in Engineering, Operations or Business
IOSH/NEBOSH safety training
Forklift or HIAB licence (advantageous)
Whats on Offer
Salary up to £40,000 depending on experience
Opportunities for career progression
Ongoing training and development
Company pension and standard benefits
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