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Als and exams access administrator (ec)

Eastleigh (Hampshire)
South Hampshire College Group
€26,000 a year
Posted: 15 May
Offer description

We currently have an exciting opportunity for a passionate and dedicated ALS and Exams Access Administrator. The information below provides more detail about the role.


Benefits

* 30 days annual leave per year, pro rata, plus bank holidays, pro rata
* Regular training and development
* Access to a health care plan
* Learning and development opportunities


Role and responsibilities

* Provide general administrative support to the Learning Support (ALS) team, including handling enquiries, calls, messages, and purchase orders.
* Process and record in‑year ALS admissions forms and maintain accurate electronic and paper records, including regular audits and updates.
* Produce required documentation for evidencing support for EHCP students and ensure all learner information is handled confidentially in line with GDPR.
* Support preparation of documents and evidence for assessments and attend sensitive meetings to take minutes (e.g., annual reviews).
* Liaise with external organisations, schools, parents/carers, curriculum teams, Health & Safety, and other stakeholders to support ALS and EHCP processes.
* Act as a first point of contact for ALS/EHCP enquiries and provide high‑quality customer service to students, staff, parents, and external partners.
* Assist wider college departments (e.g., Apprenticeships, Safeguarding) with related administrative tasks when required.
* Represent ALS at open events and school careers evenings during peak periods.
* Support timetabling and tracking personalised timetables for students with support needs.
* Assist with administration of exam access arrangements, including obtaining Form 8 evidence, preparing documentation, coordinating assessor resources, and processing online EAA applications.
* Ensure all required evidence and documentation is collected, uploaded, and stored correctly on college systems.
* Support general exam administration and provide occasional cover across Student Support.
* Undertake any other reasonable duties within the scope of the role.


Partnerships and Reputation

* Ensure that the college develops and maintains a constructive relationship with appropriate external stakeholders relevant to the postholder's areas of responsibility.


Health and Safety

* Ensure that the Health and Safety policy and procedures operated by the college are adhered to and that all statutory requirements are met by all staff with postholder's areas of responsibility.
* Adopt and promote a positive attitude towards equality of opportunity for all within the college and ensure that the related policies and procedures are adhered to and that all statutory requirements are met by all staff with postholder's areas of responsibility.


Professional Standards

* Develop, maintain and exhibit the quality standards appropriate to the post and promote a culture of integrity and transparency throughout all college activities.
* Undertake appropriate staff development activities that support personal development and the changing needs of the college and its environment.
* Be aware of, and responsive to, the changing nature of the college and adopt a flexible and proactive approach to work.
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