Service Transition Manager
Location: Corsham, GB, SN13 9NP. Work Model: Hybrid – up to 3 days in office, 2 days at home.
Job Type: Full time / Permanent. Role ID: SF70487. Compensation: Competitive Salary + Benefits.
Role Overview
As a Service Transition Manager, you’ll be at the heart of delivering Skynet – a critical programme supporting the UK Ministry of Defence. This role requires ensuring seamless service transitions to keep the nation connected and secure, collaborating with military personnel and stakeholders in dynamic defence, aerospace, and engineering environments.
Key Responsibilities
* Manage service transition activities and governance processes.
* Build strong relationships with internal and external stakeholders, including military personnel.
* Ensure customer satisfaction and compliance with contractual obligations.
* Communicate effectively with third‑party suppliers to remove blockers and maintain smooth operations.
* Lead multi‑functional teams to deliver projects on time, within budget, and to quality standards.
Required Experience
* Familiarity with ITIL V3 or V4 (beneficial but not essential).
* Understanding of commercial or satellite communications (advantageous).
* Ability to obtain SC clearance (DV clearance is beneficial).
* Previous experience in IT Service Management or similar role.
Qualifications
* Project Management qualifications such as APM PFQ or PMI CAPM.
Security Clearance
The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.
Benefits
* Matched contribution pension scheme, with life assurance.
* Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+.
* Employee share scheme.
* Employee shopping savings portal.
* Professional Fee reimbursement.
* Reservist special paid leave (10 days).
* Holiday Trading – option to buy or sell additional leave or up to one working week of annual leave.
* ‘Be Kind Day’ – one working day’s paid leave per year for volunteering.
* Employee assistance programme supporting physical, mental and financial wellbeing.
EEO Statement
We are a disability‑confident, committed employer. We welcome applicants from all backgrounds and provide reasonable adjustments during the application process.
Closing Date: 10/06/2026
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