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Business administration apprentice

Derby
AAG I.T. SERVICES LTD
Administration
€14,918.8 a month
Posted: 24 July
Offer description

Summary

Join AAG as a Business Administration Apprentice! Gain hands-on office experience, greet visitors, manage calls, and support daily operations. With a strong track record of developing apprentices into senior roles, AAG offers real career growth and a supportive team environment.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Training course
Business administrator (level 3)

Hours
Monday- Friday 8:30am- 5:30pm

37 hours 30 minutes a week

Start date

Saturday 23 August 2025

Duration

1 year 3 months

Positions available

1


Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.


What you'll do at work

* Assisting with event organisation and marketing support
* Maintaining the upkeep of company vehicles
* Handling the post and making sure it reaches the relevant departments
* Assisting Finance department to process sales and purchase invoices
* Monthly stationary orders
* Answering the telephone, taking messages, and making sure they reach the relevant people
* Accepting and booking in deliveries
* Greeting visitors to the office and providing refreshments
* Dealing with accommodation and travel requests


Where you'll work

UNIT 3
HAZEL COURT
MIDLAND WAY
BARLBOROUGH
S43 4FD


Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.


Training provider

CHESTERFIELD COLLEGE


Training course

Business administrator (level 3)


What you'll learn

Course contents

* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.


Training schedule

* An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
* You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group


Requirements


Essential qualifications

GCSE in:

* English (grade 4)
* Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.


Skills

* Communication skills
* IT skills
* Attention to detail
* Customer care skills
* Administrative skills
* Team working
* Initiative

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