Business Support Assistant to Senior Manager (Adults Services)
Job description
About the role:
This role provides essential administrative support to senior managers, including scheduling meetings, preparing agendas, and recording minutes in line with Council standards. It also involves assisting with HR processes, ensuring timely completion of staff supervisions and appraisals, and tracking deadlines and follow-up actions to support effective service management.
About you:
• Strong organisational skills – to manage complex calendars, meetings, and deadlines efficiently.
• Attention to detail – for accurate minute-taking, record-keeping, and tracking follow-up actions.
• Clear communication – to liaise effectively with senior managers and ensure clarity in agendas and documentation.
• Proactive mindset – to anticipate needs, follow up on outstanding issues, and support compliance processes.
• Confidentiality and professionalism – especially when handling HR-related tasks and sensitive information.
• Passion for supporting teams – with a genuine interest in helping services run smoothly and effectively.
What you will do:
• Provide high-level administrative support to the Senior Manager, including managing emails, post, and diary engagements.
• Coordinate and prepare meetings, including drafting agendas, taking minutes, and arranging logistics in line with Council standards.
• Act as a key liaison between internal departments, external organisations, and the Senior Manager, handling sensitive enquiries with discretion.
• Support HR and procurement processes, including ordering goods, processing invoices, and assisting with staff-related matters.
• Monitor deadlines and follow-up actions, ensuring important issues are tracked and escalated appropriately.
• Maintain confidentiality and professionalism, especially when dealing with sensitive information and politically complex matters.