Customer Delivery Driver - Chichester Extra
Tesco is recruiting for a Customer Delivery Driver - Chichester Extra role. The role offers shifts with a guaranteed hours policy and a flexible working approach where possible. Pay starts from £13.35 per hour and rises to £14.56 per hour for stores inside the M25; additional payments may apply depending on location.
We offer a minimum of 16 guaranteed hours per week for new colleagues, with options to work down to 12 hours if desired. Availability windows are used to schedule contracted hours, with 3 weeks notice of shifts. We aim to support flexibility if your availability closely matches but does not exactly align with advertised times.
You will be responsible for delivering customer shopping, ensuring vehicle and equipment are well maintained, and providing excellent service. This role involves interaction with customers and managing substitutions, refunds, and any changes to orders while delivering within the customer’s time slot.
Responsibilities
* Deliver your part of the customer shopping trip by keeping the van and trays clean and organized.
* Leave the delivery area clean and pick up litter where observed; ensure trays are washed as part of the tray wash process.
* Load the van, check roadworthiness, and communicate any changes to the customer’s order (including substitutions or short-code items) and offer refunds where appropriate.
* Deliver to customers within their time slot and call ahead if arriving early; inform the store if running 30 minutes or more late.
You will need
* Build relationships with colleagues to foster a team spirit and support customer-focused service.
* Be warm and welcoming in interactions with customers and colleagues; understand customer needs and express appreciation.
* Respond quickly to changing customer needs and embrace store changes.
* Be energetic and driven to deliver beyond expectations, balancing home and work life.
* Share ideas with your Manager and colleagues to improve the store for customers.
* Hold a valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
What’s in it for you?
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Flexible working from day one
* Colleague discounts (via Clubcard) and pay-day weekend benefits
* Free wellbeing resources, life cover and a pension with employer contributions
* Additional benefits such as discounts, cycle-to-work schemes, and access to colleague networks
* Uniform provided and inclusive policies to support you
About Us
Tesco’s vision is to become every customer’s favourite way to shop, with a core purpose to serve customers, communities and the planet a little better every day. Tesco values diversity, equity and inclusion and supports flexible working arrangements. We are committed to an accessible recruitment process and welcome candidates from all backgrounds.
For more information about Tesco, please visit www.tescoplc.com.
Additional job details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Retail
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