About the role
We are looking to recruit a confident, enthusiastic, and reliable individual to join our friendly team to help lead and develop our high-performing, customer- focused registration service.
The main duties of the post will include registering births and deaths in addition to conducting and registering marriages and civil partnerships. Working with the Superintendent Registrar, the successful candidate will oversee and support team members to ensure that all registrations are handled accurately and in full compliance with legal requirements.
In this varied and rewarding role you will be working with members of the public at key moments in their lives, and no two days are the same.
About you
The Principal Registration and Ceremonies officer must:
1. have excellent communication, organization and customer care skills
2. possess strong leadership and people-management experience
3. be able to work accurately with meticulous attention to detail
4. have a high level of computer literacy
Previous experience of working within a registration service is not a requirement as full and ongoing training will be given.
Due to the expectations of the role, it is essential that the successful candidate is able to communicate fluently in Welsh and English.
The successful candidate will be required to attend ceremonies at various locations throughout Ceredigion, therefore they must provide their own transport.
It is expected that the successful candidate will be regularly available to work on Saturdays, Sundays and public holidays on a rota basis as required by the needs of the service – for which additional payment will be made for these extra hours or time off in lieu.
Job Description and Person Specification
Team Ceredigion Information Pack
For an informal discussion about the post, please contact Rhiannon Pugh (Superintendent Registrar) on
Interviews will be held on the 26th of May.
Note: We reserve the right to extend the application closing date.
We are committed to safeguarding and protecting children and adults at risk. As part of this commitment, certain roles within our organisation requireaDisclosureand Barring Service (DBS) check to assess the suitability of candidates. This role will require an Enhanced DBS check. Please note that the presence of previous convictions will not necessarily disqualify a candidate from consideration for this position. We assess each applicant on a case-by-case basis, and take into account the nature and relevance of any convictions in relation to the responsibilities of the role. Our goal is to create an inclusive and supportive work environment where all individuals are treated fairly and with respect. If you have any concerns or questions regarding this process, please feel free to contact us for clarification. Your privacy and dignity are of utmost importance to us throughout the recruitment process.
What we offer
Work-life balance
Lifestyle savings scheme
Generous employer pension scheme
Cycle to work scheme
Learning and development
Where you'll work
Customer Contact & ICT
Our service has a range of responsibilities from providing advice and support to the residents of Ceredigion to providing corporate support via our ICT, reception and mailroom teams. Our service is responsible for the following functions:
5. Civil Registration: Birth, deaths and marriages.
6. Corporate Customer Services: Blue badge; Contact centre; Mailroom and scanning; Receptions.
7. ICT and Information Management: Archives and modern records; ICT support; Infrastructure and security; Project and application support; Reprographics, Technical support, Software development.
8. Library Services
Canolfan Rheidol Our Aberystwyth office, Canolfan Rheidol is an award winning building. The office, with its open plan design, provides an excellent space for collaborative working.