Details
Reference number
426840
Salary
£34,000 - £34,000
A Civil Service Pension with an employer contribution of 28.97%
GBP
Job grade
Higher Executive Officer
Contract type
Permanent
Business area
QEII Live; Venue Operations
Type of role
Operational Delivery
Working pattern
Full-time
Number of jobs available
1
Contents
* Location
* About the job
* Benefits
* Things you need to know
* Apply and further information
Location
Westminster, London
About the job
Job summary
We are looking for a Lighting AV Technician - Head to join us and be part of a professional team in the provision of technical presentation services to events' primarily within the QEII Centre. You will support the Senior AV & IT Logistics Manager in being responsible for all lighting links in the building including operational patching & maintenance. You will have strong technical knowledge with the ability to train and mentor other AV Technicians in Lighting matters.
Rigging & De-rigging of audio, lighting, Video/Data Sets and Display Equipment in accordance with General Health & Safety regulation and procedures are also a key requirement of the role.
You will also have excellent communication skills to work with our clients.
Job description
About Us
We are the QEII Centre – central London's premier venue for domestic and international events. Located in the heart of Westminster, our award-winning Centre offers modern, flexible spaces for all types of events from conferences and exhibitions to award ceremonies, dinners and fashion shows.
We host hundreds of events each year, ranging from high-profile international conferences to bespoke corporate meetings. At the heart of everything we do is a steadfast commitment to exceptional customer service
Our people are central to our success. From our acclaimed in-house caterers, QEII Taste by Levy – a sustainable catering partner that offers Michelin-star food to our expert AV and IT teams, every member of staff, play a vital role in delivering outstanding experiences.
As of 2025, we've proudly achieved over 50 industry awards since 2014—an ongoing recognition of our excellence in the events sector. Most recently, we were awarded three Gold Eventex awards for Best Venue, Most Versatile Venue, and Best Event Space. These accolades reflect our unwavering commitment to delivering outstanding experiences for every client and delegate.
This is an exciting time to join the QEII Centre, as we continue to grow, evolve, and lead in a dynamic events landscape.
About the Event AV and ICT Team
The Event AV & IT Team is responsible for supporting the event side of the business. Event support is the provision and support to clients for AV and IT related equipment and services such as wired and wireless networks, screens, laptops and tablets as well as providing the backbone network for many audio-visual services and all Audio-Visual services offered by the centre.
Job Purpose
To undertake any work or projects as allocated by the Head of Audio Visual & Event IT or Senior AV Logistics Manager as part of a professional team in the provision of technical presentation services to events both within and outside of the Centre. The job holder's impact on Business performance is through the efficient provision of technical services. This imparts particularly on levels of repeat business. Maintaining the AV Lighting infrastructure at the QEII Centre
Key Tasks
* Rigging, operating and de-rigging lighting, audio visual, video sets and display equipment in accordance with safety regulations and procedures including assisting clients during events in the use of the above equipment and immediate problem solving.
* To develop the facilities of lighting and extend the boundaries achievable operations to assist the clients and the department.
* Assist the Sales department in the appropriate allocation and hire of lighting equipment.
* Supervisory responsibility for the AV Technician(s).
* To be responsible to the Head of Audio Visual & Event IT and Senior AV & IT Logistics Manager for the lighting inventory and the efficient storage of the equipment.
* To be responsible with the Senior AV & IT Logistics Technician for all lighting links in the building, including operational patching and maintenance.
* To carry out assessment and first line maintenance of lighting inventory and to identify those tasks that need to be done.
* To advise on development and change in new technology, appropriate purchases, client requests, innovation in sound equipment and systems.
* To communicate with personnel within the Centre and with Clients on a regular basis, advising clients on technical matters and directing other technicians on rigging, running and de-rigging events.
* The role requires constant and varied use of complex technical equipment.
* Required to make procedure decisions daily and "on the spot" judgements regarding Clients' last-minute requests.
* Responsibility to train other technicians in lighting matters.
* All works must be carried out within the Centres official technical deadlines, most of which are predictable. This can mean a lot of irregular hours and overtime.
* To assist in the delivery of Event IT, which would include but not limited to, running network cables, basic network troubleshooting, VLan association, IP subnet address configuration, setting up printers and IP Phones.
The above is not exhaustive and other duties not outlined may form part of the employees' job description. Shift work is required to cover events; the AV team usually cover the hours between 7am to 9pm Monday to Friday but support may fall outside of these hours. Weekends are available but are optional.
Person specification
Essential Criteria
* Proficient with all AV equipment, e.g., Avolites, ETC, ARRI lighting or similar
* Proven ability to manage your own development and ensure your technical knowledge is maintained
* Ability to read and understand all technical manuals for equipment used lighting plans & scale drawings.
* Good numerical skills required for calculating ratings and loading of technical equipment and mains distribution channels
* Ability to work across teams to deliver client expectations in a timely and professional manner
* Able to develop lighting facilities, utilizing new technology and resources supplied, aspiring to achieve 100% accuracy in the post.
* Able to manage conflicting priorities, excellent time management and interpersonal skills
* Excellent Team player with the ability to coach and develop others
Desirable Criteria
* Membership to AV Associations
* Trained in Health and Safety and access equipment e.g. IOSH, IPAF, PASMA
* Rigging & Slinging Training
* IT Networking Fundamentals
Behaviours
We'll assess you against these behaviours during the selection process:
* Changing and Improving
* Working Together
* Managing a Quality Service
* Communicating and Influencing
* Leadership
Technical skills
We'll assess you against these technical skills during the selection process:
* Membership to AV Associations
* Trained in Health and Safety and access equipment e.g. IOSH, IPAF, PASMA
* Rigging & Slinging Training
* IT Networking Fundamentals
Benefits
Alongside your salary of £34,000, Queen Elizabeth II Conference Centre contributes £9,849 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
QEII benefits will include:
* Bonus scheme (discretionary) calculated on corporate and individual
* Membership of the Civil Service Pension Scheme with an employer contribution of 28.97%
* 25 days' annual leave with an additional day per year to a maximum of 30 days & 1 privilege day
* Subsidized staff restaurant/coffee bar
* Interest free season ticket loan
* Cycle to work scheme
* 3 days paid volunteering
* Participation at staff events; celebratory, educational, team
* Access to learning and development tailored to you
* A working culture which encourages inclusion and diversity
* Regular employment engagement activities
* You will be required at times to work evenings and weekends as necessitated by the business and Overtime/TOIL would be payable.
Things you need to know
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Technical skills.
Candidates should apply by submitting a tailored CV to setting out your career history, with key responsibilities and achievements, of no more than two pages. Please ensure you have provided reasons for any gaps within the last two years.
A personal statement – in no more than 500 words showing how you meet the criteria of the person specification evidence.
The closing date for applications is 19th September 2025 @ 23.59
We will be sifting applications using Experience from your job history, qualifications and personal statement week commencing 22nd September 2025.
Interviews will take place week commencing 29th September & 6th October 2025. For candidates invited for interview, this vacancy is using the Civil Service Success Profiles Framework, and we will be assessing Strengths, Experience, Behaviours and Technical Skills.
Successful candidates who pass the interview will be invited back to take part in a practical assessment.
Feedback will only be provided if you attend an interview or assessment.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check .
See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Medical
Successful candidates will be expected to have a medical.
Nationality requirements
This job is broadly open to the following groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .
Apply and further information
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
* Name : HR Department
* Email :
* Telephone :
Recruitment team
* Email :
Further information
The QEII Centre's recruitment processes are underpinned by the recruitment principles of the Civil Service Commissioner, which outline that selection for appointment be made on merit on the basis of fair and open competition. If you feel at any time your application has not been treated in accordance with the values in the Civil Service Code and/or you feel that recruitment has been conducted in such a waythat conf;icts with the Civil Service Commissioner's Recruitment Principles, you may make a complaint, by contacting the HR Department in the first instance.