F&b coordinator (maternity cover)

Food & Beverage Coordinator (Maternity Cover)

We have an exceptional opportunity to join our Food & Beverage Team at The Lanesborough. Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and London's most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa.

Oetker Collection hotels are true masterpieces located in the world's most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.

Candidate Profile

As a Food & Beverage Coordinator (Maternity Cover) you will be an exceptional team player and have a passion for delivering an outstanding guest experience. You will play a key role in supporting all areas within the F&B department to ensure an efficient and smooth running of the daily operation. You will be an excellent team player and have excellent communication and customer service skills. You will be flexible, able to use your initiative and organise your activities well. You will be a natural and confident communicator, with exceptional interpersonal skills and the ability to build relationships at all levels.

Key Requirements

• Previous experience in a similar role within a luxury establishment is essential
• Excellent command of the English language and a second language would be preferred
• Immaculate grooming standards
• Show drive and passion for Excellent Customer Service
• Good computer skills, competent in using MS Office and great attention to details are essential
• Previous experience with Opera and Opentable is desirable but not essential

In return

We believe in recognising and valuing the contributions of our team members. To support your wellbeing and growth, we provide a robust reward and benefits package, including:

Financial Wellbeing

• Season ticket loan
• Enhanced Pension Scheme
• Life Insurance
• Complimentary dry cleaning
• Safety shoes
• Retail discounts around Victoria, Westminster, Whitehall and the Northbank area

Health & Wellness

• Complimentary meals on duty
• Cycle to Work scheme
• Flu vaccinations
• Discounted chiropodist and massage treatments
• Substantiality initiates
• Social and sports activities (e.g. football games, running club, yoga & pilates)
• EAP - Employee Assistance Programme

Career Growth & Personal Development

• Internal transfer and promotion opportunities
• Cross-departmental exposure
• Partnered with industry-leading training providers
• Internal learning gateway
• Free access to e-learning platform offering job-specific training and personal growth courses
• Subsidised professional qualifications and certified training programmes
• Financial incentives for bringing talents to The Lanesborough via 'Recommend-A-Friend' scheme

Recognition & Social Initiatives

• Award programmes throughout the year with generous prizes
• Long service awards
• Preferential room rate at The Lanesborough for you and your family
• 50% discount on F&B and Club & Spa treatments
• Social events (e.g. Annual Party, Recognition Celebrations, Children's Christmas Party, Departmental Appreciation Day, pub quiz)
• Celebrating your important moments (birthdays, anniversaries, weddings, newborns)
• Retirement parties

Terms and conditions apply to all benefits.

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented