Your new company
You'll be joining a leading housing provider committed to delivering exceptional estate management services across a diverse property portfolio. The organisation prides itself on creating safe, sustainable communities and ensuring compliance with the highest standards of building and fire safety.
Your new role
As an Estates Team Leader, you will lead and motivate a team of Estates Officers, Caretakers, and Concierge staff to deliver proactive estate management services. Your responsibilities will include overseeing day-to-day operations, ensuring compliance with health and safety standards, managing void properties and tenancy terminations, and driving service improvements. You'll also play a key role in performance management, while working collaboratively with internal teams and external partners to enhance customer satisfaction and community safety.
What you'll need to succeed
* Proven experience in team leadership and performance management.
* Strong background in housing management services and knowledge of relevant legislation.
* Excellent communication, problem-solving, and organisational skills.
* Ability to manage budgets and deliver against KPIs.
* A flexible approach, with willingness to travel and adapt to changing demands.
* Good knowledge of Awaabs Law.
What you'll get in...