About the Role
Were seeking a motivated and personable Account Manager / Sales Executive to join a growing service-based business. This is a hybrid role split between office-based account management and field-based sales. Youll be responsible for developing new business opportunities, nurturing existing relationships, and ensuring clients receive an exceptional service.
Main Duties & Responsibilities
1. Act as the main point of contact for a portfolio of existing clients, providing excellent customer service and maintaining strong relationships.
2. Proactively identify and secure new business opportunities across both commercial and domestic sectors.
3. Conduct field-based sales visits including site inspections, client meetings, and presentations, alongside office-based proposal work and follow-ups.
4. Prepare and deliver persuasive sales presentations and tailored proposals to demonstrate value and service quality.
5. Manage the full sales process from lead generation and quotation through to contract negotiation and account retention.
6. Maintain accurate records within CRM systems, tracking leads, opportunities, and client communications.
7. Liaise closely with operational and service teams to ensure smooth delivery and high levels of client satisfaction.
8. Attend industry networking events, exhibitions, or meetings to raise the companys profile and expand its client base.
9. Work towards agreed sales targets and KPIs focused on both new business and account growth.
10. Provide regular sales performance and market insight reports to management.
Working Pattern & Environment
11. Approximately 50% of your time will be office-based (client calls, proposals, admin) and 50% will involve field sales (client visits, networking, site inspections).
12. The role offers a mix of autonomy and teamwork, ideal for someone who enjoys variety in their day-to-day work.
13. Youll be expected to travel across the London region and surrounding areas for client meetings and site visits.
Salary & Benefits
14. £30,000-£35,000 base salary (dependent on experience).
15. Commission structure rewarding both new business wins and account growth.
16. Opportunity to join a successful and expanding organisation with strong values and customer focus.
17. A diverse role offering both office-based and client-facing responsibilities.
Who Were Looking For
18. Proven experience in account management, business development or sales, ideally within a service-based or B2B environment.
19. Confident managing existing accounts while also identifying and developing new business opportunities.
20. Excellent communication, negotiation, and relationship-building skills.
21. Organised, self-motivated, and target-driven with the ability to manage your own schedule.
22. Comfortable working both independently and as part of a team.
23. Full UK driving licence and willingness to travel for client meetings.