Group
Electric Star Pubs is an independent pub group with a collection of distinctive venues, each offering its own character. We are rooted in our local neighbourhood/community and are proudly supported by loyal guests. Our founding belief is that the people make the pub.
The Heathcote and Star is the place for the local community, where everyone is welcome.
We offer an impressive drinks menu featuring local London beers and food from The Dragon Flame. With a lovely green garden, versatile function spaces holding up to 200 people. It's a great spot for everything from big weddings to family-friendly weekends watching live sports.
Role
We are looking for an experienced General Manager, with a strong background in high volume pubs. This is a hands-on role suited to someone to join and lead our established management team
Who you are
* Someone who understands genuine hospitality (not just service) drives loyalty and sees the venue from the customer’s perspective
* A thoughtful problem solver who listens well, collaborates with others, and isn’t afraid to ask questions
* Has high standards and is good at communication with their team to uphold these standards
* Maintain a high-quality product range that reflects our guests' needs
* An understanding of the area, the customer demographic and local community
* A people-focused leader who cares, recognises team talent, and supports growth
* Take ownership of the site budget, full ownership of P&L and can envision and plan for the 3 months ahead
What we offer
* Competitive salary
* Staff discount across all sites
* Working with an experienced sales, Ops and marketing team. With weekly one-on-ones with founders
* KPI based on quarterly bonus scheme