As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are 'Making Construction Better'. Hilti's global team of 34,000 employees across more than 120 countries explores possibilities, leverages potential, owns personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same, but your activities will include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and turning this into tailored solutions.
2. Demonstrating innovative products and state-of-the-art software to customers on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.
WHAT DO WE OFFER?
At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. You will be supported to grow, surrounded by colleagues who support you, with results recognized and rewarded. Our offerings include:
* Extensive onboarding & training, and company events in Manchester.
* Incentives such as trips to New York City, Milan, and Miami for top performers.
* A minimum 10% salary increase after 2 consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to buy extra days.
* Private healthcare, life insurance, wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
WHAT YOU NEED IS:
Key qualities for an Account Manager include:
* Customer-facing/sales experience in any industry.
* Solution-oriented approach to uncover customer pain points and needs.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to interact with all customer levels.
* Drive and motivation to succeed and overcome challenges.
* Curiosity and passion for learning and growth.
* Excellent organizational skills for managing time and priorities independently.
* Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose points and expiry dates on your license.
WHO SHOULD APPLY?
We welcome applicants from diverse backgrounds. Success depends on teamwork and ability, not prior experience in sales or construction. Please apply for the role that best fits your skills, and avoid applying for multiple roles.
Click 'Apply Now' to upload your CV and answer brief questions. The process takes about 90 seconds. If eligible, you will complete an online assessment and a short pre-recorded video interview (check your junk mail!). For support, contact [emailprotected].
The recruitment process includes an initial interview with a Regional Manager, a day-in-the-field experience, and a final interview with a Sales Director. Expenses for travel will be covered.
If no current role fits, we will keep your details for future opportunities and stay in touch.
Hilti values diversity and is an equal opportunity employer, welcoming contributions regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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