Better places, thriving communities.
ROLE: Operational Control Centre Coordinator
SALARY: £30,.00 per annum
LOCATION: Gatwick Airport
As a team of Operational Control Centre Coordinators, you provide 24/7 operational cover and oversight for International Removals, working with multi skilled colleagues you will coordinate movements from start to end of process to ensure efficiency and compliance.
Join Mitie – the future of high performing places.
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a [job title] who [brief sentence about role].
Role Responsibilities:
1. Reviews timings against Key Performance Indicators (KPIs).
2. As a team of Operational Coordinators provide 24/7 operational cover and oversight for International Removals.
3. Assists in decision making on jobs, advising and instructing relevant parties accordingly.
4. Monitors jobs in progress and provides a back-up/alternative solution for any issues or delays.
5. First point of contact for customers, stakeholders and clients to answer queries and resolve issues.
6. Correctly escalating and updating the Operational Control Manager of any incidents that may occur.
Person Specification
7. High energy and personal resilience – a can-do approach.
8. Excellent standard of verbal and written communication skills.
9. Ability to see new and innovative ways of working.
10. Personal skills such as negotiation, problem solving and the ability to build sound professional relationships.
11. Ability to become security cleared via a Home Office Counter Terrorist Clearance (CTC) check.
What's in it for you?
12. When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year.
13. We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform
14. We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,!
There's a place for you at Mitie, join us today!
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .