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Communications and engagement officer

Chester
Cheshire and Wirral Partnership NHS Foundation Trust
Engagement officer
€34,422 a year
Posted: 14h ago
Offer description

Overview

Go back Cheshire and Wirral Partnership NHS Foundation Trust

The closing date is 24 March 2026

Are you an enthusiastic communicator with a creative flair and a passion for developing engaging content? Join us for a fixed-term maternity cover opportunity to develop your skills, knowledge, and experience within a friendly, forward-thinking NHS communications team.

Working with a team of experienced communications professionals, you will be supported through training, skill sharing and mentoring in all areas of communications, marketing, and engagement.

With access to a range of professional tools, you\'ll have the chance to use your creativity to bring our messages to life and support us to achieve our communications objectives.

The role will be broad, and you\'ll be getting involved with a bit of everything day-to-day, but you\'ll also have the chance to develop your skills in any areas of interest you may have, such as social media, web development, graphic design, and videography.

Ideally, you will have a good understanding of internal and external communications channels, experience of writing content for a range of channels and an eye for design - the most important thing is that you are enthusiastic, adaptable, and quick to learn.

We\'re a busy, fast-paced team but we always support each other, welcome fresh ideas and most importantly, we are able to add real value with the work we do.

This post is part time 30 hours per week, fixed term until 30th April 2027.

Shortlisting for this vacancy is due to commence on 25/03/2026 and the proposed interview date is 08/04/2026.


Main duties of the job

The successful candidate will provide specialist communications and engagement support to the Trust. Please refer to the downloadable job description for full details.

* Gather information from both CWP and wider sources to inform reactive and proactive communications and engagement to support good reputation management and generating positive news stories.
* Adapt ideas/messages/plans into simple and engaging content for multiple channels and audiences including social media, print,web, newsletters and other publications such as posters, flyers, leaflets.
* Develop outline action plans and provide general advice and support to stakeholders on messaging, implementation and monitoring progress/outcomes.
* Collaborate and partner with colleagues in services, service users, patients and carers to maintain good relationships and to proactively identify communications and engagement opportunities.
* Promote meaningful engagement of stakeholders to develop a culture of real involvement throughout the Trust - from design,development to delivery.
* Undertake photography shoots and editing for use internally and externally.
* Undertake basic videography/audio recording and editing for use internally and externally.
* Support Trust event co-ordination.
* Contribute to the conceptual development and production of design and branding requests as part of projects, in line with the departmentals strategy.


About us

Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.

We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport.

Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.

As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.

All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.

Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you\'ll find something to suit you at CWP.


Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: cwp.recruitment@nhs.net or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!


Person Specification


Qualifications

* A good standard of education to Graduate level or equivalent knowledge.
* Degree level qualification or equivalent experience in communications, engagement or a related discipline.


Knowledge and Expertise

* Understand the main principles of communications and engagement, including experience of developing and delivering campaigns across internal and external channels
* Good presentation and communication skills, both written and oral, and the ability to build rapport and credibility with staff, service users, carers and members of the public.
* Competent in the use of Microsoft Office products specifically Word, Powerpoint and Excel.
* Demonstrate a good understanding of Equality and Diversity in relation to service user and carer involvement.
* Understanding of the impact of stigma in relation to mental illness, learning disabilities and substance dependency
* Knowledge of key issues currently facing the NHS
* Knowledge of existing and end emerging guidance and policy around the involvement of service users, carers and the public within the NHS


Experience

* Experience of writing and engaging with for different audiences
* Experience of event planning from concept to delivery
* Experience of writing for different audiences
* Experience of liaising with external agencies.
* Demonstrable experience in working with online media - this should include content management systems
* Knowledge/experience of using a variety of media platforms to achieve objectives within communication campaigns
* Experience of working as a member of a team as well as on your own
* Competent in the use of Microsoft Office products
* Experience of working with a variety of people and groups, including clinical and non-clinical staff, the public, community, faith and voluntary sector organisations
* Evidence of working in the NHS
* Direct experience of the services provided by the Trust, either as a service user or carer.
* Experience of working in mental health, learning disability, drug/alcohol services, or community care services in the NHS
* Competent in the use of Adobe Photoshop, audio and video recording equipment and online content management systems


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Employer name

Cheshire and Wirral Partnership NHS Foundation Trust


Address

Trust HQ - Redesmere

Countess of Chester Health Park, Liverpool Road

£31,049 to £37,796 a yearper annum pro rata


Contract

Fixed term


Duration

12 months


Working pattern

Part-time,Flexible working,Home or remote working


Reference number

373-CSS1249


Job locations

Trust HQ - Redesmere

Countess of Chester Health Park, Liverpool Road

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