Job Description
This job is with State Street, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
What you will be responsible for:
The Enterprise Resiliency Office is looking for an experienced program director to be responsible for overseeing and delivering strategic and cross-organizational initiatives in support of our enterprise resiliency program. The transformation program will address global regulatory requirements and ensure we are able to meet client, regulatory and operational requirements now and in the future. This portfolio will bring together existing resiliency programs including UK Operational Resilience policies, DORA, US regulatory policies and other global requirements.
Working with senior stakeholders across the firm the program director will be responsible for overall management of the defined workstreams, ensuring milestones and deliverables are tracked, and risks and issues identified and escalated appropriately. The role will report to the Head of Operational Resiliency SVP. The incumbent will work closely to deliver requirements across the enterprise including multiple legal entities and business units, provide updates/status to respective governing bodies, and liaise with our global regulators.
Experience:
* Extensive, in-depth relevant experience in program management, including experience of leading multi-year, cross-functional and/or enterprise-wide programs including business and technology
* An exceptional understanding of standards-based program management and business analysis practices (Agile/Six-Sigma/Lean), with demonstrable skills in program and project management tools and methodologies
* Strong project planning skills and expertise in large, complex program management, across multiple work-streams and releases
* An extensive background in executing change; understanding of the regulatory landscape and emerging themes
* Capability to initiate, plan, execute, monitor, control and close on multiple cross-organizational projects concurrently, working with multiple project teams; releases with extensive release management techniques
* Own reporting requirements to global executives and committees, chair of the appropriate program governance forums, including frequent ad hoc, short notice, and tailored reporting demands including those to our global regulators
* Ability to manage challenging stakeholders, delivery of difficult messages and pro-actively managing effective communication
* Lead and influence global cross-functional teams whose priorities may not always align to the assigned project and reach a shared understanding to ensure progress is maintained
* Exceptional communication skills and relationship management capabilities, able to communicate with all levels of the organization effectively and across Business, Corporate, and Technology subject matter experts; Report / escalate program status, compliance, risks and issues to relevant governance bodies
* Relevant regulated financial service expertise with an understanding of challenges of running a large-scale transformation program
* Demonstrated personal resiliency and track record of leading high profile and high-pressure programs; passion for finding better ways of working and comfortable challenging even those more senior
* Able to define and embed an effective risk and control environment, supporting the implementation of robust standards; processes and controls across the function in response to the program of work
* Collaborate with second and third line to manage and report on processes; including a significant need to ensure their requirements are understood and managed through the lifecycle of the project
* Experience of implementing Operational Resiliency transformation programs including Cyber, technology, third party and Business Continuity enhancements.
What we value:
* A smart, challenging and energetic leader, with a passion and deep understanding of program management across Global organizations.
* Need to understand the dynamics of large-scale transformation programs, preferably with an understanding of information security and regulatory positions for a global bank.
* A leader who seeks data and input from others to foresee potential challenges, threats to the program or unintended circumstances and able to head off potential impacts as a result
* A leader, viewed by others has having a high degree of integrity and forethought in making decisions; able to act in a transparent and consistent manner, not afraid to deliver and manage complex and difficult messages
* Knowledge of current industry and risk trends and regulatory requirements associated with business continuity and operational resilience
* Excellent management and leadership skills
* Strong relationship management, negotiation, and communication skills (written and verbal)
* Decisiveness and the drive and flexibility to operate in a constantly changing environment.
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Why this role is important to us
Our function, The Enterprise Resiliency Office (ERO), is vital to State Street and is the key enabler for our business to deliver services to our clients. We're driving the resiliency of the firm across all business lines, critical operations and geographies.
We offer a collaborative environment where skills and innovation are valued in a global organization. We're looking for top talent to join our team and deliver creative solutions that help us become an end-to-end, next-generation financial services company delivering value to our clients.
Join us if you want to grow your skills, solve real problems and make your mark on our industry.
Why this role is important to us
Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We're driving the company's digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.
We offer a collaborative environment where technology skills and innovation are valued in a global organization. We're looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.
Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity, neurodiversity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careersv
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