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Credit controller

Newcastle Upon Tyne (Tyne and Wear)
Credit controller
Posted: 5h ago
Offer description

Credit Controller (6-month FTC) Location: London OR Newcastle OR Bournemouth (Hybrid – 3 days per week in our city hub) Salary : Competitive Start Date : Immediate At Hubexo, we help the construction industry build better through trusted data, insight, and software. Our Glenigan product powers the UK’s construction market with accurate project intelligence. You’ll play a key role in protecting our revenue and supporting customers who rely on our services every day. We’re looking for an experienced Credit Controller to support our Finance team during a busy period. You’ll take ownership of overdue accounts, resolve queries quickly, and progress debt through legal processes where required. What you’ll be doing • Collect revenue within agreed timescales and keep all account data accurate and complete • Chase overdue debt by phone and email and drive improvements in debtor days • Manage resistant or non-paying customers and progress accounts up to the point of legal action • Liaise with solicitors and upload cases to their portal once legal progression is agreed • Record all actions in NetSuite and maintain clear, auditable information • Work closely with Account Managers to resolve queries, purchase orders, or subscription access issues • Review bank statements daily and update paid-customer reports • Monitor PCL applications and update NetSuite accordingly • Produce AR and aged-debt reports to support weekly and monthly reviews • Deliver a confident, professional customer experience in every interaction What you’ll bring • Experience in a finance team, ideally within a customer-focused organisation • Strong credit control experience, including confident written and verbal communication • Ability to resolve disputes promptly while maintaining a positive customer relationship • A discreet and professional approach to financial information • Strong Excel and MS Office skills • Experience using accountancy software, ideally NetSuite Why Hubexo? • Competitive salary and benefits • 25 days leave plus bank holidays Pro Rata • Your Birthday off • Half-day Christmas Shopping Day • Work with a market leader shaping the future of the construction industry Ready to build your future?

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