Spare Parts Sales Specialist (UK & Ireland) Coventry (Office-Based) £16.92 - £19.49 per hour (£33,000 - £38,000 per annum, DOE) Full-Time | Temporary (with potential to become permanent) About the Role We are currently recruiting for a Spare Parts Sales Specialist to join a leading organisation within the engineering and automation sector. This is a fantastic opportunity for an experienced aftersales / customer service professional to join a fast-paced, collaborative team, with a strong possibility of securing a permanent position. Key Responsibilities Order Management & Aftersales Prepare and issue accurate spare parts quotations Process customer orders using ERP systems Manage returns, repairs, invoicing, and credits Monitor open orders and ensure timely delivery Expedite backlog orders to maximise outputCustomer Service Build and maintain strong customer relationships Provide high-quality support across phone and email Deliver service in line with SLA expectationsDigital & Sales Support Support customers using the E-Store platform Assist with onboarding to digital systems Work with European teams to improve processesInventory & Continuous Improvement Monitor stock levels and manage backorders Support inventory optimisation Contribute to process improvements and KPI trackingAbout You Experience Minimum 4 years in aftersales, customer service, or similar role Experience usin...