Join a supportive team where you'll make a real difference in the lives of vulnerable individuals! This role offers an opportunity to provide much-needed support to those in temporary accommodation, helping them to sustain their tenancies and work towards independent living. You'll play a key role in the team, with responsibilities ranging from tenancy sustainment to liaising with external agencies. Key Responsibilities: Conduct pre-tenancy interviews, needs, and risk assessments to understand tenant requirements Provide a psychologically informed environment, ensuring tenants feel supported and empowered Assist with tenancy and benefit-related issues, helping tenants understand their responsibilities Maintain accurate records using housing systems like Orchard and Inform Promote tenant independence, guiding individuals towards managing their tenancies long-term Monitor service charge payments, arrears, and voids to ensure tenants are on track with their payments Conduct health and safety checks within the accommodation to ensure safe living conditions Liaise with internal teams and external agencies to coordinate support and interventions Attend multi-agency meetings and work jointly with external partners to provide comprehensive support What We'd Love to See: Experience supporting vulnerable individuals in housing or similar settings Strong understanding of tenancy sustainment and safeguarding protocols Excellent communication and organisational skills IT literate; experience with housing systems (e.g., Orchard, Inform) is a distinct advantage A proactive approach, working well independently and as part of a collaborative team What's on Offer: 32 hours per week Temporary contract Hourly Rate: £18 - £20 per hour (via Umbrella) Location: Coalville is a highly accessible location, with excellent transport links to surrounding areas. It's just a short drive from the M1, with easy access to routes like the A511 and A50, making it well-connected for anyone commuting from nearby towns such as Loughborough, Leicester, or Ashby-de-la-Zouch. The town is served by regular bus services and is only a short walk from Coalville's central transport hubs. We are keen to speak to anyone who is - Housing/ Tenancy/ Homelessness/ Vulnerable Adults Support Worker, Housing Project Coordinator. I this role is for you please apply or contact (url removed)