Operations Controller (Transport Controller) – Rochester
Client:
CitySprint
Location:
Job Category:
Other
EU work permit required:
Yes
Job Reference:
f73e99ad22b0
Job Views:
9
Posted:
22.06.2025
Expiry Date:
06.08.2025
Job Description:
Operations Controller | Medway
Salary: £26,770 - £37,681 (Depending on experience)
Hours: 40 hours per week
Shifts: Monday to Friday, anytime between 9 am to 6 pm
Benefits and Perks:
* An impressive holiday allowance that increases with your years of service
* An additional day off for your birthday
* Death in Service allowance
* Enhanced Maternity and Paternity leave
* Complimentary day of annual leave for family moments
* Access to a health and wellness program
* Discounts through 'Medicash Perks at Work'
* Ride to work scheme
* Interest-free season ticket loans after a year of service
CitySprint aims to be the UK's leading courier services provider, focusing on innovation and customer service excellence. We seek a dedicated Operations Controller to ensure efficient management of courier resources, adherence to SLAs, and positive stakeholder relationships.
Main responsibilities include:
* Communicating effectively regarding courier workload
* Monitoring jobs through to POD and completion, prioritizing platinum customers
* Maintaining Service Level Agreements
* Keeping clients and staff informed of delays or issues
* Managing fleet size and recruitment during peak periods
* Supporting courier onboarding and compliance
Key skills required:
* Exceeding customer expectations
* Initiative and independence
* Clear communication skills
* Highly organized
* Transport industry experience
* Geographical knowledge
* Punctuality and attendance
* Computer literacy
Successful candidates will undergo a DBS check. If you're interested in this role, we look forward to hearing from you!
#J-18808-Ljbffr