We are looking for a Cleaner to ensure that our estates across Hertfordshire, Bedfordshire, Buckinghamshire, and South Cambridgeshire are kept in a clean and safe manner, allowing our customers and colleagues to have a healthy environment to live and work in. Are you ready to be part of something special? Welcome to Settle, where our brand-new 2030 strategy marks the beginning of an exciting journey. With a loyal commitment to providing excellent service to our residents, there's no better time to join our crew. Our 23,000 diverse residents are the heart of Settle, and we place them at the centre of everything we do. Operating across Hertfordshire, Bedfordshire, Buckinghamshire, and South Cambridgeshire, you'll play a crucial role in providing safe, high-quality homes where residents can take pride and create lasting memories. By working closely with local stakeholders, we identify sector needs and develop strategic plans, including delivering new, affordable homes to meet housing demands. We champion diversity across all areas of our organisation and are particularly focused on welcoming applications from females, to address the underrepresentation of women in our property roles. The Estate Service team delivers services that effect our land and customer, working remotely, often in teams and deliver grounds-maintenance, bulk waste removal and cleaning services throughout Hertfordshire, Bedfordshire and Cambridgeshire. We are looking for you to use your skills and initiative to work both in a team and independently to delivery a proactive and responsive service to our customers and the homes we service. Outline of Key Responsibilities Take responsibility for the cleaning of our communal areas on settle properties or working in the schemes. Advise on the need for additional, deep or specialist cleans on the areas you work Ensure Health & Safety standards are maintained in the building Report any issues or breaches of tenancy conditions identified Maintain confidentiality at all times whilst providing great customer service to residents Liaise with other teams to ensure a great service is delivered to customers and colleagues. Keep up to date records of work activities using technologies required Be responsible for ordering and storing of all cleaning products and equipment Be responsible for maintaining the cleanliness of bin stores including reporting any issues with collection Respond to emergencies within the service when required Undertake other duties which may arise or may be delegated from time to time We are looking for someone who has Good understanding of best practice in cleaning techniques Have a good knowledge of Health & Safety issues, relating to the use and storage of cleaning materials and equipment Ability to deal with members of the public in a tactful and friendly fashion Ability to deal with clients confidentially Full Clean Driving Licence Willingness to work flexibly as part of a team and able to provide cover at other sites where required Keep inventories Relay repairs issues to the appropriate teams Be a good communicator and offer amazing customer service Benefits At Settle, our friendly and hard-working colleagues are proud to be relentlessly resident focussed, and we believe that dedication deserves a stellar benefits package. Here’s what we offer to our amazing colleagues: • annual salary: £24,037.25 per annum • flexible working: hybrid and flexible options available (role-dependent) • generous leave: 27 days of annual leave, increasing to 32 days with length of service • family leave: enhanced maternity, paternity, and adoption leave • pension contributions: up to 10% from Settle • healthcare cash plan: for your health and wellness • flexible benefits: cash towards your heath and wellbeing • development : excellent personal and professional growth opportunities And that’s just the beginning! We’re also thrilled to provide: • fresh fruit Mondays: keep your energy up with healthy snacks • colleague-led campaigns and celebrations: wellbeing weeks and charity bake sales • volunteering days : 2 paid days to give back to the communities we work in • secure parking: free onsite parking and bike sheds too! • local discounts: enjoy perks from our community partners • mental health support: access to counselling sessions and mental health resources • feedback commitment: we listen to our colleagues and take action • shower facilities: perfect for those who cycle to work or hit the gym • early finish Friday: a kickstart to the weekend! At Settle, we’re committed to creating a workplace where everyone feels valued and supported. Join us and enjoy the benefits of working in a collaborative, kind, and inclusive environment. Our Future We are pleased to announce that Settle and Paradigm Housing Group have agreed to merge to form a new organisation operating primarily across Buckinghamshire, Hertfordshire and Bedfordshire. The target completion date for the legal merger is 27 October 2025. For more information, click here. Our Commitment Our culture at Settle is inclusive and celebrates the differences in everyone. We are committed to creating an inclusive workforce, by reflecting and representing the diversity of today’s society. We would like to encourage applicants from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ community and people from global majority communities. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required so you can fully participate in the recruitment process. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a Basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form. Closing Date: 9th October