This is an exciting opportunity for a dynamic individual with expertise in health and well-being to support lifestyle interventions within the local community. The successful candidate will facilitate access to physical activity groups in their area and provide information about various activities suitable for all abilities.
The role involves collaborating with leisure and third-sector organisations and utilising behaviour change methods to assist adults over 18 in becoming more active. This may include referrals to classes provided by Rotherham Healthwave, local providers, or more specialised services.
Working closely with multiple teams, the Coach will gain an understanding of local challenges and collaborate with colleagues to find practical solutions. The aim is to help individuals develop the knowledge, skills, and confidence needed to change their health-related behaviours, ultimately improving their overall quality of life, health, and well-being.
This role requires strong coaching skills, patience, and empathy to support individuals in achieving their goals. A person-centred approach is crucial to the success of this service.
Excellent communication and interpersonal skills and the ability to work collaboratively with partners and stakeholders across the NHS and the local community are essential. The Coach will also identify and support primary care staff in making appropriate referrals to the service and raising awareness of available support.
Main duties of the job
* Manage and maintain a caseload of clients throughout their chosen lifestyle intervention.
* Develop individual, evidence-based, tailored support plans, including recommending treatments based on assessed needs. This will include individual and group-based interventions, signposting, and referring to other health, community, and voluntary services.
* Work with clients to set SMART goals using evidence based knowledge, NICE and NHS guidelines.
* To contribute to the monitoring and evaluation of the service, including the completion of the required data set. This will include following up clients who do not engage with support and identifying cohorts with multiple risk factors and most at risk
* Ensure that patient related documentation is entered into electronic health records with high degree of accuracy and completeness
* Work with managers and with IT support to maintain data quality and make improvements to data collection where necessary.
* The majority of our sessions are delivered face to face at community venues, so the successful candidate will be required to travel between venues in a timely manner.
About us
Connect Healthcare Rotherham Community Interest Company (CIC) is a federation of 28 GP practices in Rotherham. The organisation is led by a Board of representatives from general practice in the Borough, with executive leadership from a Medical Director on a part-time basis.
The organisation currently delivers extended access primary care services in Rotherham and a Physio First service in partnership with the local acute and community trust, the largest of its kind currently operating. In addition, the organisation is supporting the development of primary care networks and manages delivery of training and development to large cohorts of the general practice workforce.
Our Vision
We are a GP-led organisation and aim to provide services for direct patient care and to support GP practices. We will be a patient-centred, working collaboratively across general practice and with partners to provide high-quality services, positive working experiences for our staff, and to secure the sustainability of general practice in Rotherham
Job responsibilities
* Develop individual, evidence-based, tailored support plans that recommend treatments based on assessed needs. This will include individual and group-based interventions, signposting, and referring to other health, community, and voluntary services.
* Work with clients to set SMART goals using evidence-based knowledge, and NICE and NHS guidelines.
* To contribute to monitoring and evaluating the service, including completing the required data set. This will include following up with clients who do not engage with support and identifying cohorts with multiple risk factors and most at risk.
* Ensure that patient-related documentation is entered into electronic health records with a high degree of accuracy and completeness.
* Work with managers and IT support to maintain data quality and improve data collection where necessary.
* Assist managers and clinicians in achieving contracted targets by ensuring data is entered accurately and in a timely manner.
* To manage own time and priorities in providing service..
* To ensure confidentiality and security of patient data is always maintained in compliance with the Data Protection Act.
* To ensure confidentiality of staff, patients and carers is maintained in line with organisations policy.
* To support safe and effective team practices.
* Use relevant training and experience to enhance sessions and empower clients to make positive and sustainable behaviour changes.
Person Specification
Education
* Educated to GCSE (or equivalent) grade C or above in English and Math. NVQ level 3 in Health care (or equivalent experience). Qualification in health and wellbeing or health coaching
* NVQ level 3 in Health care (or equivalent experience).
* Qualification in health and wellbeing or health coaching
* Experience of working with groups (or willingness to train)
Experience
* Experience working in the NHS in the community or hospital setting.
* Experience in providing healthcare, healthcare advice or health promotion advice to patients or members of the public
* Ability to deal with the public in an empathic and effective manner.
* Ability to liaise with all levels of professionals in a confident and effective manner.
* Experience in managing highly confidential and sensitive information.
* Knowledge of behaviour change models and experience of using motivational interviewing techniques
* Knowledge and experience in working with primary care-based health professionals.
* Experience supporting people to change their behaviour Experience working with people with long-term health conditions Understanding of and commitment to Equal Opportunities and managing diversity
* Experience working with people with long-term health conditions
* Understanding of and commitment to Equal Opportunities and managing diversity
Further Training or Job Related Aptitude and Skills
* Working knowledge of Microsoft Office.
* Ability to manage and prioritise own workload.
* Organisational skills
* Working knowledge of electronic health records systems, particularly using SystmOne
* Knowledge of effective interventions to reduce health inequalities
Knowledge
* Computer literate, experience of using Microsoft Office software.
* Understand and maintain confidentiality.
* Ability to work and communicate in group settings.
* Excellent communication (written and verbal) and listening skills.
* Good organisational skills.
* Basic knowledge or experience of working in a healthcare environment.
* Knowledge of principles of health promotion and issues of health inequalities.
* Evidence of achieving targets and proactive approach.
* Experience of using clinical systems.
Personal
* Caring and compassionate nature, with the ability to demonstrate sensitivity, empathy, and compassion to service users.
* Ability to motivate others.
* Excellent communication skills and ability to maintain professional manner even when under pressure.
* Ability to work as part of a team.
* Able to work under limited supervision but willing to access support and escalate issues, as necessary.
* Able to work competently within confidentiality and information governance policies and procedures.
* Able to prioritise.
* Ability to challenge and raise concerns where quality or safety are noticed to be not of the required standard
Contractual Requirements or other requirements
* Must hold a full UK driving licence and have access to a vehicle
* Flexibility with hours.
* Some evening work may be required.
* Willingness to undertake training as required.
* Commitment to the highest standards of customer service.
* A basic understanding of common mental health problems Able to contribute to the continuous improvement of systems and processes.
* Able to contribute to the continuous improvement of systems and processes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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