Team Leader Southampton £26,021 - ££28,912 per annum FULL TIME - 37hrs Generallyoffice hours May need to support service at weekends on occasions Will berequiredafter training and settling in period to join the 'on call' rota for managers. No bank holidays or night work. Southampton Accommodation Services provides supported accommodation to adults who are homeless or at risk of homelessness across various locations in Southampton. Our aim is to provide person-centred support to our clients, empowering them to gain the life skills theyrequireto move on to more independent living. We work with a range of agencies to maximise the support and opportunities for clients. Although this can be a challenging role,itsalsovery rewarding. This is an exciting role, where no two days will be the same, you will take part in various tasks, such as running client activities and life skills projects. If you love working with people and want to make a difference in the lives of those you support, then please apply. JOB PURPOSE To lead and be part of a team that supports our clients to keep them safe and help them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES To support your team to achieve their potential through regular staff supervision, coaching, reflectivepracticeand team meetings Toassistthe contract and performance manager with ensuring the service is fully operational, our clients are receiving theappropriate support,and service KPIs are met Tobe responsible forattendance management, performance management, qualityassuranceand any other staff related queries To attend meetings, working closely with other agencies, services, stakeholders or commissioners to provide high quality support, manage risks and support service funding To increase the presence of service in the local area, and engage with local communities and external partners to develop relationships, toidentifyhow they can support us and our clients, maximise opportunities for clientsas well as help us to win tenders andmaintaincontracts To plan your team's rota, taking training and absence into account toensure capacity within the team to support clients and prioritisehigh riskmanagement referrals To support your team where needed with their workload, and supporta small caseload of clients To be involved in the recruitment of staff for your team To ensure an effective andtimelyresponse to all safeguarding issues takingappropriate action To collate data and generate reports where needed To support clients and staff in trauma informed and psychologically informed ways To adhere to safeguarding responsibilities, following our safeguarding policy and procedure, and those of relevant local authorities, ensuring these arefollowed at all times To helpmaintainhealth and safety, ensuring clients, visitors and buildings are safein accordance withHealth and Safety regulations,policyand procedures To provide basic first aidassistanceuntil help arrives (full training is provided) To work confidently and efficiently when lone working To ensure accuraterecords on our client management system and compliance with GDPR through regular quality control checks Tomaintainconfidentiality To carry out any other reasonable dutiesrequiredin the interest of the organisation ADDITIONAL RESPONSIBILITIES This role has line management responsibilities This role has financial authorisation responsibilities This role has on call responsibilities ROLE REQUIREMENTS This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role. This role will require a full drivers licence and access to a vehicle This role will require you to work flexibly across several sites This role will require you to work with clients on a one-to-one basis This role may require you to work nights and/or weekends This role may require you to lone work ESSENTIAL CRITERIA Experience of working in a residential or institutional or similarsector Excellent communication skills, both verbal and written Clear verbal and written English Strong keyboard skills for data inputting Strong working knowledge of Microsoft Outlook, Excel, and Word Confident and assertive manner Strong teamworking Ability to respond calmly to crisis Deal promptly with and effectively react to challenging situations Have an interest and genuine concern for homelessness and related issues DESIRABLE CRITERIA Experience of working in a leadership role Understanding of the complex support needs of people experiencing homelessness or those with complex needs Knowledge of voluntary and statutory agencies, housingregulationsand the benefits system Understanding of risk assessment and person-centred, outcomes-based delivery We reserve the right to close our adverts early if a successful candidate is found, so pleasesubmityour application as soon as possible.