Our client currently seeks a Senior Service Designer to join their dynamic team on an initial 3 month contract.
Experience Required:
· 4 to 7 years professional agency, consultancy and/o client-side experience in delivering, influencing, shaping direction of creating best in class digital and non-digital Products and Services
· Knowledge of GDS standards
· A strong portfolio that includes a collection of real-life product examples and case studies that show your capability in design
· Experience in planning and conducting user research, usability testing, interpret feedback and incorporate into future iterations
· Experience in designing, service design blueprints, customer journey and empathy mapping
· Experience in facilitation of Design Workshops with a variety of stake holders at all levels of an organisation
· Proven experience practice knowledge working in Agile Projects from user stories and backlog management to acceptance criteria
· Proficiency with design tools such as: Figma, Sketch, Adobe XD, inVision Studio, Zeplin, Axure RP.
· Solid understanding of usability and accessibility standards including Web Content Accessibility Guidelines (WCAG) & ISO 9241
· Work closely with other designers, commercial and technical teams to execute a balanced approach to delivery. Where required can manage a team(s) and mentor as appropriate.
Should this role speak to you, kindly send a copy of your latest CV to