Job Title: Clinical Systems Support Post
This is a key support role within the Clinical Systems Team. The post holder will assist the EPR Workflow Lead, specifically supporting systems under the remit of the Clinical Systems Team.
Important Dates
* Interviews are scheduled to take place during the week commencing 19th May 2025.
* The job advert closes once sufficient applications are received. Please apply promptly if interested.
* The closing date for applications is Thursday, 1 May 2025.
About Us
University Hospitals Coventry and Warwickshire NHS Trust, rated as 'good' by the Care Quality Commission, is one of the UK's largest teaching Trusts. We pride ourselves on high-quality patient care, modern facilities, and being at the forefront of healthcare research and innovation. We are also a Pathway to Excellence designated organisation.
Our Commitment
We value diversity and are committed to creating an inclusive environment where everyone can achieve their potential. Our core values include fairness, respect, dignity, and autonomy.
Key Responsibilities
1. Management and creation of EPR accounts and related applications.
2. Management of Data Collection Workbooks.
3. Providing support services to system users.
4. Line management and support to EPR System Support Analysts.
5. Ensuring timely and accurate access to systems.
6. Developing and maintaining documentation to support processes.
7. Supporting cascade training.
8. General system administration duties.
9. Providing basic management support for other ICT systems.
10. Supporting 24/7 services within the Trust, including on-call support.
11. Supporting external users and liaising with third-party providers.
12. Completing supplier design documentation accurately.
13. Assisting in policy and procedure development.
14. Conducting periodic data audits to ensure compliance.
15. Testing new system releases.
16. Creating and managing user accounts, including deactivation for leavers.
Additional Information
For further details, please see the attached job description.
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