1. Position: General Manager – Multi Site Operations
2. Location: Crawley (with regular travel across Greater London)
3. Salary: Highly competitive salary with performance-related bonuses. Company car, mobile phone, laptop, health care and pension contributions.
4. Hours: Monday – Friday
A growing, multi‑branch installation and services business is seeking an experienced General Manager to lead day‑to‑day operations, develop high‑performing teams, and drive continuous improvement across the organisation. This is a hands‑on leadership role with significant scope to influence culture, performance, and long‑term growth.
What You’ll Be Doing
5. Leading and optimising operations across multiple branch locations
6. Coaching, motivating, and developing teams to deliver strong commercial and service outcomes
7. Reviewing and improving processes to enhance efficiency, quality, and profitability
8. Implementing clear systems for communication, performance management, and reporting
9. Working closely with senior leadership on budgets, planning, and strategic initiatives
10. Identifying performance gaps and using data to drive measurable improvements
11. Building a culture of accountability, teamwork, and customer excellence
12. Managing supplier relationships and ensuring smooth coordination between sites
13. Overseeing compliance with Health & Safety standards and operational best practice
14. Supporting marketing and sales activity to help drive business growth
What You’ll Bring
15. Proven experience managing operations or multi‑site teams
16. Strong leadership skills with the ability to inspire and influence
17. Commercial awareness and the ability to balance quality, efficiency, and cost
18. Confident decision‑making and problem‑solving abilities
19. Financial literacy, including experience contributing to budgets or forecasts
20. Excellent communication skills, both written and verbal
21. Strong IT skills (particularly Excel and Outlook)
22. Full clean UK driving licence (maximum 3 points)
It’s a Bonus If You Have
23. Experience in installation services, home improvement, construction, or related sectors
24. Background in process improvement, operational change, or business transformation
What’s on Offer
25. Competitive salary with performance‑related bonuses
26. 5 weeks’ paid holiday
27. Company car, mobile phone, and laptop
28. Health plan and pension contributions
29. Supportive, friendly working environment with genuine opportunities for progression.