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Help to scale up a leading edge, community-led, not-for-profit organisation that tackles both fuel poverty and climate change
Role:Project Support Officer, Part Time
Location:Bristol
Hours:16-18 per week, includes occasional evenings and weekends
Working pattern:Hybrid, some in-person attendance required
We are thrilled to be able to offer this role as part of a grant-funded project, with a specific number of funded hours over 20 months. Where there is some seasonal element to our work (mostly active from September to April), we would happily consider compressing hours so that more are worked in these months, and fewer or none are worked in summer, depending on preference.
Role:
The CHEESE Project (Cold Homes Energy Efficiency Survey Experts) is a non-profit offering thermal imaging surveying and airtightness testing services to help people better understand where their homes are losing heat. The UK has the oldest and coldest housing stock in Europe, and the pressures of climate change and cost of living mean that we are all concerned about reducing energy use at home. With over 1,200 surveys delivered, and nearly100 5* reviews, we are delighted to be in receipt of grant funding that will help us to expand our services, and offer even more free support to those in need.
We are seeking a part time Project Support Officer to work with the Business Manager, Development Coordinator, Surveyors, and voluntary board, to promote and deliver thermal imaging and air tightness testing home surveys, through administrative support, engagement and marketing, reporting, events and more. Responsibilities may include:
* Operational and admin support
* Customer service via email, phone and social media
* Marketing support eg. blogs, social posts, newsletter, website
* Assist with survey scheduling, booking, rescheduling, refunds
* Inbox and calendar coordination
* Support surveyors with logistics and follow-up
* Event attendance for community and industry engagement
* Researching and contributing to grant and development opportunities
* Reporting and record keeping to given formats
Person specification:
This role would suit someone enthusiastic about sustainability, highly organised, digitally confident, and comfortable engaging with a wide range of people.
* Excellent written and verbal communication skills
* Strong organisational skills with attention to detail
* Comfortable working independently and remotely with limited supervision
* Friendly, professional, and adaptable attitude
* Commitment to climate action and social justice
* Willingness to work flexibly, including occasional evenings/weekends
* Experience in community engagement, marketing, or event coordination
* Knowledge of domestic energy, sustainability or thermal imaging
* Previous work with non-profits, community interest companies
08/08/2025
To apply:
Please send a CV and short covering letter to willow.merewood@cheeseproject.co.uk outlining your experience and interest in the role.
We are an equal opportunities employer and welcome applications from all qualified individuals regardless of race, gender, disability, age, sexual orientation, religion, or belief
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