Customer Delivery Driver - Portsmouth Extra
Tesco Portsmouth, England, United Kingdom
Overview
Role: Customer Delivery Driver based in Portsmouth. You will be the face of Tesco on the road, delivering to customers, providing great service with a smile.
Responsibilities
* Deliver orders to customers within their time slots.
* Ensure the van and trays are clean and tidy; keep the back yard clean and free of rubbish; pick up litter as needed.
* Wash trays as part of the tray wash process; load the van and check roadworthiness.
* Communicate clearly with customers about substitutions or changes to their order; offer refunds for any issues.
* Handle products with care; ensure customers are charged correctly for substitutions.
* Call customers before arriving if early and call the store if running late by 30 minutes or more.
Requirements
* Valid UK/EU/EEA driving licence (full or automatic) for at least 12 months with no more than 3 penalty points.
* Build relationships with colleagues; provide warm and welcoming customer interactions; adapt to changing customer needs.
What’s in it for you?
* Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays).
* Request flexible working from day one.
* 10% off and 15% at pay day weekends with Colleague Clubcard benefits.
* Access to free wellbeing resources and life cover; pension with matching contributions up to 7.5%.
* Uniform provided and additional employee benefits as applicable.
About Us
Our vision is to become every customer's favourite way to shop. Tesco is committed to diversity, equity and inclusion and to providing an accessible recruitment process. We welcome flexible working discussions and support for colleagues across life circumstances.
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