Job Title: Field IT Support Engineer - MSP
Location: Bridgewater
Salary: Up to £35,000 (DOE)
Are you an experienced
Field IT Support Engineer l ooking for your next challenge? Do you enjoy working directly with clients, troubleshooting IT issues, and providing first-class technical support?
If you're looking to build your career with a forward-thinking
Managed Service Provider (MSP),
this could be the role for you.
We are seeking a skilled
IT Support Engineer
to join our growing team in Bridgewater. This is a
field-based IT support
position where you will visit a variety of customer sites to provide hands-on technical support. The role combines
2nd line support, desktop support, and network troubleshooting.
Key Responsibilities
* Provide on-site and remot e IT support (2nd line)
for a wide range of clients
* Diagnose, troubleshoot, and resolve hardware, software, and network issues
* Install, configure, and support desktops, laptops, printers, and peripherals
* Support and maintain network infrastructure (routers, switches, firewalls, Wi-Fi)
* Assist with
Microsoft 365, Azure and cloud solutions
Skills and Experience Required
* Experience in an IT Support Engineer, IT Technician,
or 2nd Line Support role
* Experience within a
Managed Service Provider (MSP) environment is highly desirable
* Strong knowledge of
Windows 10/11, Microsoft 365, Active Directory, and basic networking
* Experience with
cloud services (Microsoft 365 / Azure)
Benefits
* Competitive salary up to £35,000 (depending on experience)
* Paid for certificates and training
* Regular pay reviews
* Excellent working environment
* Opportunity to work directly with clients and further develop technical skills
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