We have an exciting opportunity for a Tradesperson to join our Retail team covering Scotland and Northern England. Your role will be to provide expert maintenance within stores, reacting to requests for urgent repairs to ensure a safe environment for our customers and colleagues. You will work closely with Health & Safety and our Maintenance teams to complete work promptly and to a high standard. You will also liaise with store teams regarding timescales for completion and work with them to reduce risks to remain fully operational. This role requires travel across the North Region, with your base store in Edinburgh.
Responsibilities
1. Undertake repairs within stores promptly and to the highest standard.
2. Advise on the best course of action for long-lasting results.
3. Liaise with our maintenance team to plan work and order parts.
4. Work closely with Health & Safety and Store Operations to ensure safety for all.
5. Proactively resolve maintenance issues within stores.
6. Clean fascia’s, entrance halls, plant areas, and interiors.
7. Renew and replace signage for POS.
8. Replace and repair fixtures, fittings, and plant benches.
9. Replace toilets and sinks.
10. Report any risks to Health & Safety immediately.
11. Mentor junior team members and ensure compliance with processes.
12. Communicate with Store management regarding repairs, timescales, and issues to minimize impact on store operations.
13. Maintain tools and equipment properly.
14. Store hazardous chemicals safely.
15. Ensure PPE is worn appropriately to prevent accidents.
16. Provide regular feedback to the Head of Construction & Maintenance on progress.
Measures of Success
1. Maintenance repairs are completed promptly and to a high standard.
2. Store operations run smoothly with minimal impact on customers.
3. Health & Safety standards are maintained.
4. Effective communication with store teams and maintenance colleagues, fostering a ‘one team’ approach.
5. Stores are clean, and equipment is in good working order.
6. Demonstrate company values at all times – being one team, improving daily, bringing a smile, embracing garden living, and making it work for our customers.
What We Offer
1. 33 annual leave days per year (pro-rata for part-time).
2. Generous uncapped store discounts, including 50% off in restaurants, 25% off in the Garden Centre, and 10% off in food halls.
3. Hybrid working model combining office and home working.
4. Enhanced Group Pension Plan.
5. Interest-free season ticket loans.
6. Access to Wagestream for financial wellbeing support.
7. Support from Retail Trust, including confidential support, Virtual GP, and counselling.
8. Development opportunities via Dobbies Academy and funded courses.
9. Free tea, coffee, and milk during the day.
10. Collaborative office space with wellbeing room and learning resources.
11. Invitations to company events, including conferences and social gatherings.
About Us
Founded in 1865 by James Dobbie, Dobbies is the UK’s largest garden centre retailer. Our passion for gardens and plants is reflected in our diverse products, services, and seasonal offerings. Many stores feature a restaurant or coffee shop, providing a relaxed environment for customers. We champion garden living year-round and foster a community spirit through events and experiences. We are committed to being a great place to work, encouraging colleagues to thrive and succeed together.
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